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Mall of Georgia Ford
Buford, GA
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,482 reviews
April 13, 2022
Good customer service secure my problem definitely will recommend ppl I had a great experience overall looking forward to coming back together recommend ppl I had a great experience overall looking forward to coming back together More
by Catalinciochia2014
Verified CustomerEmployees Worked With
Renee Ingram
April 08, 2022
The service team was friendly and courteous. I arrived at 7 am and Servive Advisor Renee’s team was ready to complete the tire replacement/install on my Bronco Sport. She complimented me on havi I arrived at 7 am and Servive Advisor Renee’s team was ready to complete the tire replacement/install on my Bronco Sport. She complimented me on having connected with MPP ahead of time, and that it made the transaction go very smoothly. When I arrived the coffee machine in the lobby was not working. A young lady on the service team (I didn't catch her name) apologized for the inconvenience and offered to bring another customer and me a cup of coffee from the sales office (requiring a trek up and down the hill between the buildings)! Great customer experience! Good job MOG Team! More
by Tray Bushay
Employees Worked With
Renee Ingram
April 08, 2022
Rushed me through the process,didn’t explain the paperwork, sold me a vehicle with features not working ,not cleaned, when asked about my experience I told them the brakes were squeaking and the rea paperwork, sold me a vehicle with features not working ,not cleaned, when asked about my experience I told them the brakes were squeaking and the rear view camera wasn’t functioning at all I was told it’s a used car and it’s not there fault. Manager told me he’ll refer me to a place to fix the stuff at a discount rate but never called back. I told him the process was stressful and would like to just return the vehicle since it was less then a week. He said no return policy on used cars at all and was very nasty towards me as a customer. Didn’t like the service from the manager at all. The young guy who took me on the test drive was nice jus wasn’t knowledgeable of the cars issues we never put it in reverse More
by hawkins.brandonk
Employees Worked With
Don’t remember his name
April 05, 2022
Amazing, wonderful, cool, rad, skilled, super, truck, car, way to go, words yes review fifteen car, way to go, words yes review fifteen More
by jhumrich
Employees Worked With
Other Employees :
Shawn Malcolm, Gene Diehm, Jordan Lee, Eliot Matias, Justin Hopkins, Gabe Hester, Manuel Cisneros
April 03, 2022
It wasn’t too stressful and everybody was professional and nice. They made me feel that I made a good choice. and nice. They made me feel that I made a good choice. More
by ELIANA hoyos
March 31, 2022
Always professional and polite. They always keep you updated on your vehicle’s status and any other service items that may be needed. They always keep you updated on your vehicle’s status and any other service items that may be needed. More
by MDA
Employees Worked With
Michael Brislin - service Advisor
