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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,482 reviews

March 16, 2022

Schedule service took longer than expected so they put me in a rental car to ensure I would be able to get back to work on time More

by TORAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
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Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 16, 2022

I. Have been good to this same dealership for years and I have bought 2 new cars also! This service department has improved tremendously! More

by cathagler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
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Mar 17, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 14, 2022

Great service by Gene. Very patient with us. Love the new bronco. Thank you again! More

by JDEAN2100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Diehm
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Mar 15, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 13, 2022

Good staff 100%. .. Best options to closed a deal for your dream car. Thanks guys! More

by manux0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee, Manuel Cisneros
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Mar 14, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback! However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. At your earliest convenience, please contact Lindsey Hester at lfrazier@mogf.com.

March 11, 2022

Everything went ok, although I thought they were a little too non-Chalant, once they got my check, your finance guy did not remember who I was a customer you just drop $36K. No follow up, nothing. More

by THOMASM1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desrick Thornton
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Mar 14, 2022 -

Mall of Georgia Ford responded

Thank you for your feedback. We would like to speak to you further about this. Please reach out to Lindsey Hester at lfrazier@mogf.com.

March 10, 2022

I have had good experiences with mall of Georgia ford (Brian) has treated me fair and work that could be covered under warranty or recall has been and work was done in a timely manner and I feel like qua More

by l.deanfranklin
Recommend Dealer
Yes
Employees Worked With
Brian James
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Mar 11, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 10, 2022

Great experience. Wasn’t planning g on purchasing that day but Andy was so knowledgeable and kind. More

by Cathy24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

March 08, 2022

They always give good service,and a fair price . I think excellent service.they do good job. More

by Mati
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
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Mar 08, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 08, 2022

Great service,did a lot of repairs on f450,had to remove cab to repair,excellent service More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Ingram
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Mar 09, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review, Maurice!

March 07, 2022

The staff is extremely nice and knowledgeable they take the time to. Explain all the process involved More

by MIKE.NANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian James, Matt Knuckles, Renee Ingram, Angel Ramirez, Cason Stewart
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Mar 08, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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