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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
2,963 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 2,963 reviews

January 19, 2024

Mall of Georgia Ford was awesome when we bought our Explorer. The sales people are not high pressure and all our questions were answered. More

by aliciaday01
Recommend Dealer
Yes
Employees Worked With
Herbert Michael,Carter Wilson
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Helpful
January 19, 2024

Quick and complete service. Alex is a great advisor with a great personality. Keep up the good work. More

by ECAMPBELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We appreciate your kind words. We are thrilled to hear Alex provided you with great service. We look forward to seeing you again.

Helpful
January 18, 2024

They only cre to help when they can get more money out of you. Before that, you are treated like crap. In their eyes, you are problem. More

by peru930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, We are so sorry about your experience. We strive to provide excellent service and experiences for all of our customers. Please reach out to dteodor@vtaig.com with your concerns. Thank you.

Helpful
January 17, 2024

Excellent service. The people I dealt with were professional but friendly. I would highly recommend th to anybody. I will be back but hopefully not for awhile More

by patrmoeller67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear our team provided you with excellent service.. Thank you for your recommendation. We hope to see you again for your next visit.

Helpful
January 17, 2024

Good service good waiting room. Good price good work on vehicle fair price friendly place More

by Rickyphillips40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Mall of Georgia Ford responded

Hi Ricky, Thank you for your review. We are so glad our team provided you with good service. We hope you continue to use Mall of Georgia Ford for all of your auto needs.

Helpful
January 17, 2024

Professional, low pressure, and courteous staff. Would highly recommend to all my friends and family. More

by bwaits01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Magnus
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your service. We are happy to hear our team provided you with excellent service. Thank you for your recommendation and we hope to see you again for your next visit.

Helpful
January 17, 2024

My Service Manager Scott Tackabury is the best. I applaud his knowledge, follow up and professional way of handling my service needs More

by Bevogmf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott tackabury
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are happy to hear Scott provided you with excellent service. We strive to provide great communication and professionalism. We hope to work with you again, in the future.

Helpful
January 17, 2024

The Best Experience I’ve had in a dealership Contact Howard he made the experience go very smoothly and exciting found the car I was looking for with a Great Deal the whole process took less Than 45 min More

by STEVENROD0415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard
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Jan 19, 2024 -

Mall of Georgia Ford responded

Hi Steven, Thank you for your review. We are so happy to hear this was the best dealership experience you've had. We appreciate your kind words. We are so glad Howard provided you with excellent service. Enjoy your purchase!

Helpful
January 17, 2024

Brian in service was on point. Totally be back for future service. Thank you sir More

by b_rezmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Report | Print
Jan 19, 2024 -

Mall of Georgia Ford responded

Hi there, Thank you for your review. We are so happy to hear you will be back for future service. We are thrilled that Brian provided you with excellent service.

Helpful
January 14, 2024

Both ways it's tense and exciting but always the outcome counts, so I'm giving the whole staff a high rate. More

by ecfranco923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong
Report | Print
Jan 17, 2024 -

Mall of Georgia Ford responded

Hi there, thank you for your review. We strive to provide excellent service all around. Thank you for your patronage.

Helpful
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