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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
2,906 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 2,906 reviews

December 07, 2023

Vehicle repairs done in a timely manner repairs explained costermer service area clean and customer service knowable and polite More

by RAYDOWIS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 06, 2023

Arrived for my appointment at the alloted time. Brian came out and greeted me, took the photos of the car.Sat in the waiting room for just over an hour, when he came and said the car is ready . Fa More

by Tsarina
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brian
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December 06, 2023

They wery good to work with and no problems with anyone in the service department More

by JOHNPENNEBAKER
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2023

I had a great experience with purchasing my new Ford Maverick. I went to several dealerships to do this and MOG Ford was the only one who called back and assisted with my order. More

by bpingle225
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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December 04, 2023

Bought a car from out-of-state and had it shipped. Had a couple things that needed to be addressed the managers address them well and in a timely fashion. More

by Jwhofferber
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir, Matt
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December 04, 2023

Patrick was very helpful and very cordial and nice ! Great experience overall ! Enjoyable and fast . More

by Robyn Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Brownlow
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December 04, 2023

Great people, easy to deal with, smooth easy transaction. was able to get in and out quickly. great deal!! More

by ericerogers
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 04, 2023

No follow through as promised with the exterior paint protection because of a line signature ion the wrong spot. More

by MICBESKE
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of our salesperson
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Dec 07, 2023 -

Mall of Georgia Ford responded

Thank you for your feedback. We apologize for any inconvenience caused regarding the exterior paint protection. We take your comments seriously and will work to address this issue. If you have any further concerns, please feel free to reach out to Drago Teodor at dteodor@mogf.com.

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December 04, 2023

We recently purchased a new truck at Mall of Georgia Ford and the overall experience was great. Seong was our salesman and Rodney was our finance guy helping us to get the deal we needed in order to afford More

by Joe M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seong
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December 03, 2023

Engine seized up two weeks after purchased. (Used F-150 2020 with 55k) Dealership made it right and replaced engine that was back ordered. In short: Service Director was incredible. More

by charliewitkowski
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
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Dec 07, 2023 -

Mall of Georgia Ford responded

Hi Charlie, thank you for sharing your feedback. We're glad to hear that our Service Director provided incredible service and that we were able to replace your engine. We apologize for any delays in updates and for the issue with the heat shield. We appreciate your business and hope to serve you again in the future. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

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