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Mall of Georgia Ford
Buford, GA
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,442 reviews
April 09, 2021
I was pleased with the transaction and we love the new vehicle. We will continue to drive to MOG over buying locally at billy Howell. Much better experience with the MOG team. vehicle. We will continue to drive to MOG over buying locally at billy Howell. Much better experience with the MOG team. More
by SMP507
Verified Customer
April 09, 2021
My new Mustang has a problem but the mechanic didn’t fix it because he said he never felt my transmission to neutralize. So every other day my car neutralizes for 5 seconds and then it runs. it because he said he never felt my transmission to neutralize. So every other day my car neutralizes for 5 seconds and then it runs. More
by Ruberugas1215
Employees Worked With
April 08, 2021
I was in for new tires and oil change. My service manager was Steven. I was treated extremely well very exceptionally well because I asked for the oil change to be added when I got there. Y was Steven. I was treated extremely well very exceptionally well because I asked for the oil change to be added when I got there. Y More
by DARYLCLEVER58
April 07, 2021
When I bought my suv from every body was very friendly helpful and I enjoyed bring car up there but it seems that nobody cares about the people anymore all that interested in making money helpful and I enjoyed bring car up there but it seems that nobody cares about the people anymore all that interested in making money More
by MBROWN
Employees Worked With
Advisor some are friendly others are not
April 07, 2021
Andy was my sales person. He did an excellent job, excellent customer service. By the guy who did the financial paperwork he totally put in a hole of 8k. Sorry but this is the reality. When a customer excellent customer service. By the guy who did the financial paperwork he totally put in a hole of 8k. Sorry but this is the reality. When a customer ask you what is the FINAL TOTAL please add the down payment too... More
by TOMMY B.
April 06, 2021
Repair took nearly two weeks to complete. Follow/communication up was poor. Choose another service facility if you need your vehicle repaired in a reasonable period of time. Follow/communication up was poor. Choose another service facility if you need your vehicle repaired in a reasonable period of time. More
by RWILLIAMS33
Employees Worked With
Tony
April 03, 2021
Great communication from Allen Green as we needed to have engine replaced and invoke Ford warranty. He kept us up to speed on status and was professional have engine replaced and invoke Ford warranty. He kept us up to speed on status and was professional More
by chrisbaker400
Employees Worked With
Allen Green
April 03, 2021
The service dept is first rate. Steven Wildly has been great. I call for an appointment, they do the work wright away so I don't have to make two trips. Trued to buy a 2020 Edge a few.weeks back. Not so great. I call for an appointment, they do the work wright away so I don't have to make two trips. Trued to buy a 2020 Edge a few.weeks back. Not so good, the salesman was very hard to understand and new very little about the car offered. I written price that was filled with a bunch of additional charges. We bought a Mazda the next day. More
by kenconnie
Employees Worked With
Steven Welday, service writter
April 02, 2021
I trust Mall of Georgia Ford to service my vehicles for over 20 years. It is a pleasure to interact wither highly professional personnel. My vehicles are in great shape, as I always follow their recommenda over 20 years. It is a pleasure to interact wither highly professional personnel. My vehicles are in great shape, as I always follow their recommendations. More
by 2018 Expy
Employees Worked With
Marylin Muir
