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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,424 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,424 reviews

December 18, 2024

Jose helped me to buy the car I like it. Very friendly and helpful! Thank you! More

by AMNIYEH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 23, 2024 -

Mall of Georgia Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Jose was able to assist you in finding the car you love. His friendly and helpful approach is what we strive for, and your feedback reinforces our commitment to excellent customer service. We appreciate your kind words and look forward to serving you again in the future!

December 18, 2024

Absolutely impeccable service! The technicians are top-tier. In and out very quickly. Great job More

by ngeary05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We're delighted to hear that you received impeccable service and that our technicians met your expectations. Speed and quality are our priorities, and it's great to know you were in and out quickly. We appreciate your kind words and look forward to serving you again in the future!

December 17, 2024

Stayed late to get the deal done. Need a bit more experience with title procedures when office staff leaves More

by carriestephens1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mall of Georgia Ford responded

Thank you for your feedback! We appreciate your patience and understanding as our team stayed late to ensure your deal was completed. We’re glad we could assist you, but we also recognize the importance of streamlined processes. Your comments are valuable. If you have any further questions or concerns, please feel free to reach out to us. We're here to assist you!

December 16, 2024

Derrick was absolutely perfect he was patient and hit the nail on the head in finding the perfect car for us!! More

by BMILLER290
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Thornton
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Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your kind review! We're so glad to hear that Derrick was able to assist you in finding the perfect car. His patience and dedication to meeting your needs are qualities we greatly value. We appreciate your feedback and are thrilled that you had such a positive experience with us! We look forward to serving you again in the future.

December 16, 2024

Bryan was fabulous Very professional and prompt I will recommend the mall to my friends More

by wendellwbrown
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
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Dec 17, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re so glad to hear that Bryan provided you with fabulous service and that he was both professional and prompt. Your recommendation means a lot to us, and we appreciate your trust in The Mall of Georgia Ford. If you or your friends have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

December 15, 2024

Mateo is the best! ! He goes above and beyond to make sure the customer is satisfied with their service. More

by BUDALO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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Dec 17, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We're thrilled to hear that Mateo provided you with outstanding service and went above and beyond to ensure your satisfaction. Our team is dedicated to delivering the best possible experience for our customers, and it's wonderful to know that Mateo made such a positive impact. If you have any further needs or questions, please feel free to reach out. We look forward to serving you again!

December 13, 2024

Worked with me at first to get the deal I requested. Overall Ford advertisement doesn’t match in store deal. Felt like false advertisement. In store personnel was helpful. Don’t like the extra finance r More

by candicewebber81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
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Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your feedback and for your rating! We're glad to hear that our in-store personnel were helpful and worked with you to secure the deal you requested. We understand how important it is to have everything handled upfront and will take your feedback into consideration as we strive to improve the experience for our customers. If you have any further concerns or questions, please don’t hesitate to reach out!

December 13, 2024

The were very professional and curtious. They didn't keep me waiting around all afternoon, I got answers to my questions and was given information to help me make informative decisions. I wi More

by kimlyn45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Montalvo,Hemant Patel
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Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you had a professional and courteous experience and that we were able to provide the information you needed to make informed decisions. We truly appreciate your kind words and your intention to share your experience with others. If you ever need anything else, we’re here to help!

December 13, 2024

Extremely helpful! I was told to come here from a friend and it was a great experience More

by alice.james54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
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Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We're so glad to hear that your experience met your expectations and that your friend recommended us. We truly appreciate your feedback and are here to assist you anytime. Looking forward to serving you again!

December 13, 2024

They were amazing and spent the time making sure I was completely comfortable with the purchase. More

by justindean93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Mall of Georgia Ford responded

Thank you for your wonderful review! We’re thrilled to hear that our team took the time to ensure you were completely comfortable with your purchase. Your satisfaction is our priority, and we’re so happy we could provide that for you. If you need anything else, don’t hesitate to reach out!

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