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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,429 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,429 reviews

September 20, 2024

Brian was very helpful and followed up with me. Billy was also very attentive when Service didn’t meet their committed turnaround. More

by CRUISEN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gyunn.
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Sep 26, 2024 -

Mall of Georgia Ford responded

Thanks for your fantastic feedback! We're thrilled to hear that Brian and Billy provided you with excellent support. Our team is dedicated to ensuring a great experience, and it’s wonderful to know their efforts made a difference. We appreciate your support!

September 20, 2024

I had my vehicle serviced 8/16 (120k service) and was told I also needed to have a brake flush, which I accepted. Later that night, I had 2 warning messages - hill descent and tow hitch - then a low tire More

by LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Sep 26, 2024 -

Mall of Georgia Ford responded

Thank you, Lisa, for your feedback! We're glad you appreciated our pick-up and delivery service and quick scheduling. We're sorry to hear about the brake pad oversight and will address this with our team. Your experience helps us improve, and we hope to serve you better in the future!

September 20, 2024

They got what I need done and if i needed a car it was available More

by clromines0187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Sep 26, 2024 -

Mall of Georgia Ford responded

Thanks for the fantastic review! We're thrilled to hear that we met your needs and provided convenient car options. Your satisfaction is our priority, and we look forward to serving you again soon!

September 20, 2024

The service department had excellent customer service and atmosphere if you are waiting on you vehicle. More

by rangerdep66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Mall of Georgia Ford responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience in our service department. Creating a welcoming atmosphere is important to us, and we appreciate you sharing your thoughts. We look forward to serving you again soon!

September 19, 2024

This is the WORST DEALER IVE EVER HAD. Deceitful and Dishonest to Veterans like myself More

by elderacemusic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler in service a deceitful CROOK
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Sep 27, 2024 -

Mall of Georgia Ford responded

Thank you for reaching out and sharing your recent experience at Mall of Georgia Ford. We take all customer feedback very seriously, especially concerns regarding honesty and transparency. We sincerely apologize that your experience fell short of our high standards. We understand your frustration and want to assure you that we value the trust our veterans place in us. To address your specific concerns and ensure a fair resolution, please contact Dragos Teodor directly at dteodor@mogf.com. We are committed to providing a positive and respectful environment for all our customers, and we appreciate you bringing this to our attention.

September 19, 2024

I'm very happy with my new f150 lightning as the salesman Patrick was very helpfull the same with manager Mr: Farmer thank again More

by giuseppegiuliano5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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September 19, 2024

Awesome service. Provided vehicle wanted at great price. Highly recommend using this dealership and sales staff More

by nancystottswebb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 18, 2024

Marilyn Muir was very helpful in completing my service visit. It would have not been correct without her help. More

by NEWTEDGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
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September 18, 2024

Brian is very patient and he very professional and made my process nice and smooth More

by Tishs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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September 18, 2024

We have purchased 5vehicles over the past several years and there pricing seems to be getting very unstable. The sales staff are superb but the pricing is out of control with ford More

by RichBlithe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James King
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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