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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,448 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,448 reviews

August 28, 2023

They provide excellent service and are a great value. I highly recommend them to my friends and family. More

by KTGMCDONALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2023 -

Mall of Georgia Ford responded

Thank you for the positive review! We look forward to serving you again in the future!

August 27, 2023

I paid 3300 dollars for ac repair and now at times it blows warm air More

by Rchuron2000@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Sep 05, 2023 -

Mall of Georgia Ford responded

We are disappointed to hear of this. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 27, 2023

Took 8 hours to do a oil change I try calling no response left Message no one called back More

by SPIRESROBERTSANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 08, 2023 -

Mall of Georgia Ford responded

Hi Sandy, we apologize for the delay in servicing your vehicle. We understand your frustration and will work to improve our response time. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 27, 2023

I took my vehicle there for a recall and the vehicle is still having the same problem after they "fixed it", it is the third time I take the vehicle to Ford for this issue and they don’t fix anything. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department.
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Sep 08, 2023 -

Mall of Georgia Ford responded

Hi Alex, we apologize for the inconvenience you've experienced. We understand the frustration when a problem persists after a repair. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 26, 2023

Great! At least fifteen words. Really, at least fifteen words super. At least fifteen words More

by CHILLBILLY885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 25, 2023

Speedy check in process with knowledgeable service attendants. I'll bring my truck back until trade in time. More

by jw.prioritylogistics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 30, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 24, 2023

No communication would not call me back Or answer the phone Really hard to get in touch with More

by DMIRANDA4555
Recommend Dealer
No
Employees Worked With
Scott
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August 23, 2023

Nice sales staff. I can share that using a dealership can be challenging, however they made the purchase less painful. Detail shop needs some attention to support deli More

by tmrounds60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Zuber- Title Clerk (5 stars!)
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Aug 30, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 23, 2023

Very clean establishment very nice choice of cars and trucks I wish I would have been given information about the 2024 cars on the way or maybe I should have researched more because I would have waited f More

by LOWERY.BLAIR2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 23, 2023

I had a great and professional service, definitely worth my drive. It wasn't my first option because of the drive but now is my choice of service on my trucks. More

by Gsaul1010@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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