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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,236 Reviews

2,236 Reviews of Mall of Georgia Ford - Service Center

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July 18, 2025

Terrible bad experience so troubling I will never come back after spending so much money through out the years More

by onedbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 18, 2025

The service was phenomenal especially compared to the Duluth, GA location. They were incredibly cooperative and helpful from start to finish. More

by songkkim50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Got me scheduled in a week or so to get emissions problem fixed in to get my tags for the year. More

by redspice8705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Mall of Georgia Ford responded

Thank you for choosing Mall of Georgia Ford for your emissions service needs. We appreciate that you were able to get scheduled within a reasonable timeframe to address your emissions issue and get your tags renewed for the year. We understand how important it is to have your vehicle properly serviced so you can stay on the road. We look forward to taking care of your vehicle and getting everything resolved for you.

July 16, 2025

Andy just goes out of his way for his customers, absolutely great to work with him More

by hstone50
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
July 16, 2025

Made an appointment for an oil change and said I would be waiting. When I arrived at my appointment time, they said it would take 3 hours. More

by Seancmurray
Recommend Dealer
No
July 15, 2025

Worst service department I’ve ever dealt with they straight up lied to my face and when I said something about it they just beat around the bush will never bring my vehicles back and will tell everyon More

by yunior02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 15, 2025

Easy to work with Not pushy A nice person to work with and made the experience easy More

by Dhansard
Recommend Dealer
Yes
July 12, 2025

They take great care of my truck, great service and prices. I wouldn't take it anywhere else More

by mdfleury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
Jul 14, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience with Mall of Georgia Ford! We truly value your trust in our team for taking care of your truck. It means so much to hear that you appreciate both our service quality and fair pricing. Your loyalty and confidence in choosing us for all your automotive needs is exactly what we strive for every day. We look forward to continuing to provide you with the excellent service you deserve.

July 12, 2025

Have handled any issues that have come up and been proactive with things that need to be addressed More

by Dalerunkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your positive experience with Mall of Georgia Ford. We truly value your feedback about how our team has managed the concerns that have arisen and taken initiative on matters requiring attention. Your recognition of our proactive approach means a great deal to us. We are committed to continuing to provide you with the reliable service and support you deserve for all your automotive parts needs.

July 11, 2025

Incompetent employees. Dealership has gone downhill over the last two years. More than one chink in your chain. More

by Greg Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance Department