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2,187 Reviews of Mall of Georgia Ford - Service Center
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May 15, 2024
Had to use the body shop after my F150 got hit by someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my c someone. Amina at the body shop was very professional and friendly. Fast service and made it easy through great communication. Hope no one hits my car again, but if I had to this is the only place I am going to bring my car in. More
by Huudy
Verified CustomerEmployees Worked With
Amina Herrera - Estimator Body Shop
May 15, 2024
I have all my service work done at your place and for the most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 4 most part all is good but it bothers me when your service tech tell me that I need a complete transmission fluid flush on a F150 that has less then 47000 miles on it. I expect better out of Ford than that. More
by alanldavis
Employees Worked With
Stacy Kelly on longer works with you
May 15, 2024
I have gone to Mall of Georgia Ford for years, they treat me like family. They are trustworthy, dependable and honest. I highly recommend. me like family. They are trustworthy, dependable and honest. I highly recommend. More
by smileymuir
Employees Worked With
Other Employees :
Sterling Oliver Service Department
May 12, 2024
I spoke with Sterling. Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never c Oliver explained situation where I came in in January for oil change they removed fog light in error. They need to replace for free. Sterling never called me back. More
by colrag
Employees Worked With
Employee that made mistake worked with me on the oil change in January. I can’t think of his name I’m so sorry. I was going to forget this situation altogether, but I’m not any longer.
May 11, 2024
Took our 2021 Expedition in for warranty work and as told over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service departme over the phone they would provide a service car since the work would take 3 days. When my wife dropped the SUVv off she was told the service department didn’t have any more cars and they would have Uber take her to a rental car company down the road. Three days later when we came back to your dealership we were told the $300 rental car bill was ours to pay. Take a look at your records and you will see we have purchased over 100k in cars at your dealership since 2014. I also purchased a F-250 2 weeks after this whole issue. Needless to say I purchased it at another dealership. More
by Gregmachoka
Employees Worked With
