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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,160 Reviews

2,160 Reviews of Mall of Georgia Ford - Service Center

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August 15, 2023

Nathan was great. Tried hard but ford didn’t stand by their faulty product. Disappointed More

by BENHARTSOCK88
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Nathan
Aug 17, 2023 -

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 14, 2023

Excellent service, Their team is very well coordinated. I’ve used these people in the past and now it’s even better than before. I highly recommend. More

by Djlfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate McConkey
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 14, 2023

It was a very easy experience. Made my appointment on Friday for Saturday. Drop off at 11:30 for a 12:00 pm appointment it was finished at 2:30 Bo was able to get other things done More

by Thomaswetzel08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 14, 2023

They are great they are great they are great they are great they are great More

by Early bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in those departments
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 14, 2023

Scott was very helpful and responsive to my needs. He was very patient as he waited for my decision on where to take my car when we determined it wasn't fixable. More

by BETHGREEN612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 12, 2023

Always come to this dealer ever since I owned my truck. Awesome service. Definitely recommended. More

by APDYCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 12, 2023

Horrible service! Service tech did not contact me back for service. Easy repair but no contacr More

by Rwhitinger
Recommend Dealer
No
Employees Worked With
Service tech
Aug 17, 2023 -

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

August 11, 2023

It was an excellent experience from start to finish! Chris Escoe and Donnie Jones are first-rate in everything they do! Mall of Georgia Ford give expert quality service. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Escoe, Donnie Jones
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

Aug 18, 2023 -

Dean responded

Thank you for your excellent staff and mechanics.

August 11, 2023

Great service, very professional team. The ease of scheduling, drop off and pick up my vehicle. More

by JoeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

August 10, 2023

Prompt efficient service every time I book my family’s vehicles into the shop at the FMOG More

by mitchdbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with service
Aug 17, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

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