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Mall of Georgia MINI - Service Center

Buford, GA

4.9
42 Reviews

42 Reviews of Mall of Georgia MINI - Service Center

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June 15, 2022

Lo mejor siempre me atienden súper bien y rápido me dejan saber de mi carro More

by karladeleonrobles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Wright
Jun 17, 2022 -

Mall of Georgia MINI responded

Gracias Karla!

May 25, 2022

Quick Service and knowledgeable support staff (Joshua). Seamless experience booking appointment using online chat. Thanks! More

by Jmontyspartan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zezmon Steeple
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mall of Georgia MINI responded

Thanks for the review! We're glad to hear that Josh and Zezmon took great care of you during your service visit. Thank you for choosing Mall of GA MINI!

May 22, 2022

They are family orientated warm friendly welcoming and work hard to get your your dream or desired car. Thanks guys you're awesome More

by Lesa haynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camar Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Lesa haynes responded

Thanka for all you guys do

May 18, 2022

Even though it was a walk in they were more than kind to get me in and out with exceptional service. I want to shoutout Rene he was very kind and would check up on me along the way and I was grateful for hi More

by Amara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Acosta
May 20, 2022 -

Mall of Georgia MINI responded

Thanks so much for the review, Amara! Thank you for allowing us to service your vehicle.

April 07, 2022

Aaron Haji has serviced my Clubman several times as well as my Mini sedan. This time I lost my fob. Called Aaron. Took care of it painlessly. As always 100% efficiency and courtesy. My wife and I are always More

by Joe F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mall of Georgia MINI responded

Thanks for the review, Joe! We're thrilled to hear that you enjoy working with Aaron. We're sorry to hear that you lost your key fob but happy that Aaron was able to help you out! Thanks for servicing with us!

March 28, 2022

Service was exemplary, easily explained and very friendly and helpful staff that made the experience all the more enjoyable for purchasing my vehicle! More

by Scotty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalee McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dilorenzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Mall of Georgia MINI responded

Thank you for the review, Scotty! We're glad to hear that the team provided you with a great experience and helped make everything easy to understand. Thank you for choosing Mall of GA MINI to purchase your new vehicle!

January 05, 2022

These people wrote the book on what excellent customer service is. Love taking my Mini for service here. Rene is the absolute best! More

by cayala314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalee McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : René Acosta 5??
Jan 06, 2022 -

Mall of Georgia MINI responded

Thanks for the compliment! It's always a pleasure when you visit for service. Thanks for being a great part of our MINI family!

December 20, 2021

Aaron was our service guy and he is the best! Got us in and out in only 4 games of Bananagrams! More

by mlfunderburk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Mall of Georgia MINI responded

Thanks for the review! We're glad you brought Bananagrams to pass the time! Such a fun game! Thank you for choosing Mall of GA MINI to service your vehicle. We hope you have a wonderful holiday!

December 01, 2021

Bought a 2016 Mini hardtop that was purchased late 2019 that was a lease and had low miles for my daughter to drive back and forth to school. Now a year and half later the check engine light came on and af More

by Rsvaughan58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Haji
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Mall of Georgia MINI responded

Mr. Vaughan we're sorry to hear that there has been a miscommunication with your advisor. Aaron did reach out last week to try to remedy the situation. We would love to hear from you so we can resolve this situation as quickly as possible for you!

Dec 18, 2021 -

Rsvaughan58 responded

Never heard from your dealership. No missed calls, no voicemail, and no emails.

October 23, 2021

I usually love coming here, except for when I don't. I I usually love coming here, except for when I don't. I paid 1k plus, for a new oil pan because the old one was slightly scratched. I am so disappoi More

by T.T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Haji
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Dilorenzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever the tech was, 0 rating for lying
Oct 23, 2021 -

T.T responded

Please allow people to see parts befire you change them unnecessarily. Thanks

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