Manly Honda

This dealer completely SCAMS their customers who pay $1. 500 for a gap-insurance only to encounter that so-called insurrance as a complete FRAUD. This fraudulent Insurrance company whom Honda endorses by sel 500 for a gap-insurance only to encounter that so-called insurrance as a complete FRAUD. This fraudulent Insurrance company whom Honda endorses by selling, PRETENDS to want to live up their obligation while basically avoiding pay-out and doing what is UNHEARD of in the gap-insurrance business by refusing to properly and professionally collaborate directly with the car-owner's main insurance. I have owned several Honda through the years but have lost faith in this subpar brand associating itself with such outright FRAUD. More

Bought through RCU / Manly I didn't deal with Kurt, The credit union did, but Manly handled the about to be needed timing belt, which was very integral of them/ him! credit union did, but Manly handled the about to be needed timing belt, which was very integral of them/ him! More

Quiero agradecerle a Jacob por su excelente servicio, nos gustó mucho su atención y lo más especial fue que nosotros no hablamos inglés, y sabíamos que el primer idioma de Jacob era inglés y el nos ayudó hab gustó mucho su atención y lo más especial fue que nosotros no hablamos inglés, y sabíamos que el primer idioma de Jacob era inglés y el nos ayudó hablando español, nos sentimos muy cómodos con el, su atención, y su manera de ser, nos hizo sentir especiales buscando un auto cómodo para nuestra familia. Gracias Jacob! More

Basically a good spot to go to. Efficient, clean...The one hangup seems that you are short people. Just checking in takes a lot longer than it used to. Almost 45 minutes to drop off Efficient, clean...The one hangup seems that you are short people. Just checking in takes a lot longer than it used to. Almost 45 minutes to drop off car and get a rental. The BEST part is dealing with Carlo Verde who is a gem. He is efficient, friendly and knowledgeable. He 'sells' your business and makes you want to return. More

Jacob knight was my salesman at Manly Honda of Santa Rosa. He was amazing, he made my first car buying experience personal and memorable. He didn't give up he kept trying until a bank would finance me w Rosa. He was amazing, he made my first car buying experience personal and memorable. He didn't give up he kept trying until a bank would finance me with little to no credit. He treated me like family and he worked very hard . I will never forget what he did for me . I am so happy with my car, and im so greatful to jacob and manly Honda for giving me a chance. I cant thank him enough!! More

This experience was a lot smoother than previous ones. Efficient. Speedy. Pleasant and thoughtful. Thank you Efficient. Speedy. Pleasant and thoughtful. Thank you More

This was my second car purchase from Manly, and it will be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase w be my last. Brandon was the original salesman that was helping me, and he was a gem— I returned about an hour after leaving to complete my purchase with him and unfortunately he was busy, so Greg finished the sale. I wanted to make sure Brandon got whatever commission or recognition for the sale and I was assured they would share it somehow. Greg was condescending and seemed burdened by my very normal questions about the car I was purchasing— including a breakdown of the vague DMV fees I was being charged. Rosa in the financial office rattled through what I was signing way too quickly and I had to make it a point to stop and read through what I was signing because nothing was explained to me unless I asked for clarification, which was often. She needs to understand that people sitting in the buyer’s chair need explanations and security in what they are signing, and even though it was the end of her day, I deserve the same respect and guidance as anyone else— especially when spending over $20,000. There was also a severely unprofessional interaction regarding a sales lead between the sales manager and another salesman while Greg was doing my preliminary paperwork in the sales office. It got so loud that I couldn’t hear Greg, who was sitting just across from me. There were f-bombs dropped by the sales manager, and finally the salesman he was yelling at suggested they take it outside. My friend also had her own terrible experience just days prior to my purchase, I will let her divulge that separately. I will never buy another car from Manly, and I will urge those I know to avoid the dealership as well. More

Great people, very efficient, always a positive experience. Who's counting? Good coffee, and snacks Happy experience. Who's counting? Good coffee, and snacks Happy More

Salesman and finance were knowledgeable and not pushy. Helped us get an extra key. Salesman and finance were knowledgeable and not pushy. Helped us get an extra key. Accommodated my infant in the car seat Helped us get an extra key. Salesman and finance were knowledgeable and not pushy. Helped us get an extra key. Accommodated my infant in the car seat. More

Sincere courteous friendly Made me feel comfortable about doing a return visit To that facility doing a return visit To that facility More