Manly Honda

Excellent Customer Service! I have to direct this review solely to Santiago Pizano,Service Advisor at Manly Honda. He provided the most exceptional customer service towards me. M I have to direct this review solely to Santiago Pizano,Service Advisor at Manly Honda. He provided the most exceptional customer service towards me. My car was stolen, yet recovered. He took the time (showed he cared) in explaining the process. When he told me he would touch base with me, he always followed through. In future, I will only bring my Honda’s to Santiago! More

Haven't bought a car in 12 years. Not having bought a car in 12 years we were a bit apprehensive. Justin Quimbey made our time at the dealership informative, entertaining, personal, Not having bought a car in 12 years we were a bit apprehensive. Justin Quimbey made our time at the dealership informative, entertaining, personal, and was extremely helpful. He put us at ease. Thank you Justin! More

SATISFACTION Let’s face it no one likes to deal with car repair issues but it comes with being a vehicle owner. I had a great experience with my recent vehicle rep Let’s face it no one likes to deal with car repair issues but it comes with being a vehicle owner. I had a great experience with my recent vehicle repairs. They were able to take my vehicle in for repair the day I called and had to have my vehicle towed to the dealership. After connecting with the representative that I would be working with I felt like I was in good hands. He communicated with me from beginning to end letting me know what repairs were needed to be addressed and letting me know the cost for the repairs. Fast, courteous service and good communication as well as a loaner vehicle while the repairs were being done. I currently drive a HONDA make vehicle and absolutely love the quality and longevity of the HONDA brand. When it’s time to buy a new vehicle I will certainly be looking at this dealership! More

My time was wasted I was in the waiting room 2-1/2 hrs before I was informed the parts hadn’t been ordered. They should have known within 20 minutes. Wasted time. If I a I was in the waiting room 2-1/2 hrs before I was informed the parts hadn’t been ordered. They should have known within 20 minutes. Wasted time. If I am on time for an appointment, they should look at my car at the appointed time, not 2-1/2 hrs later. By the time I left it was 3 hrs later and I had to make a return appointment; it was pushed back 1 more day. Will I get reimbursed for the 3 hrs @ $150/hr,or my time going back for a second visit instead of one? No. I didn’t even get a discount for their error. (I asked.) This is the 3rd time this has happened but it is necessary use them as I have an older car. More

Very Friendly Very good experience. The service department was very friendly and kept me informed the entire time during service so I knew what was going. My car wa Very good experience. The service department was very friendly and kept me informed the entire time during service so I knew what was going. My car was done sooner than expected. Would highly recommend. More

What an amazing group of people! I went in and told them what kind of car I needed, how much I had to put down and filled them in on my credit history. They made it happen. Thanks guy I went in and told them what kind of car I needed, how much I had to put down and filled them in on my credit history. They made it happen. Thanks guys!! More

Took 1 extra day. They had not ordered all parts. Shock absorbers,catylitic converter,power steering. They had to keep my car an extra day which was inconvenient. Since their carwash is being remodele Shock absorbers,catylitic converter,power steering. They had to keep my car an extra day which was inconvenient. Since their carwash is being remodeled , dealer should provide carwash tickets to customers during this period. More

Professional Service at a Reasonable Price I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean, comfortable lounge. Jose reviewed the work performed and asked if I had any questions. With coupon, price was very reasonable. More

Friendly, supportive new car purchase Our salesman Jesse helped us find the car we were after, listening to our interests and concerns, offering us very useful information and advice, and Our salesman Jesse helped us find the car we were after, listening to our interests and concerns, offering us very useful information and advice, and not pressuring us in any way. He let us proceed at our pace over a couple days and test drives, and we felt very confident when it came to buying. We preferred not to go back and forth in negotiation, and he agreed, giving us a fair price from the start. Dave in financing walked us through a lot of information, advising on some things but not pressuring us into anything we didn't want. In short, we were treated fairly and well. More

They made it easy Our salesman Jesse was friendly, helpful, and low-key. We did not feel any pressure from him to make a decision or to purchase anything but the car we Our salesman Jesse was friendly, helpful, and low-key. We did not feel any pressure from him to make a decision or to purchase anything but the car we were looking for. He found the car we wanted in the color we wanted, and he helped us get familiar with car's features when we picked it up. Sean was delightful and made his part of the purchase process quick and painless. This is our second purchase with Manly Honda and I can see no reason to shop for a car anywhere else. More