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Manly Honda
Santa Rosa, CA
14,666 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,666 reviews
January 06, 2018
Ray is outstanding and has excellent customer service!! first and foremost I want to thank Ray he has the most excellent and outstanding customer service. I went in search of a car with a little anxiety as first and foremost I want to thank Ray he has the most excellent and outstanding customer service. I went in search of a car with a little anxiety as soon as I was in Rays presence he took away the stress and anxiety of getting a brand new car and made it happen with ease. He went above and beyond to make it a no stressful situation for me and I got the car of my dreams that I wanted for my family. I highly recommend Ray Martin for the quality of care and service he provided me. I went to other dealerships and the salesperson was really pushy telling me what I should get, Ray was the opposite made me feel really comfortable and put no pressure on me and made it a pleasant experience for me he deserves 10 stars instead of five. I'm truly grateful for you Ray Martin. Sincerely Lupita Andrade More
by LUPITA ANDRADE
Employees Worked With
Ray Martin
January 05, 2018
Almost five stars When I pulled in a man came up and greeted me and asked if would like to have a complimentry vacuum of the floor of my car. I said “sure” and he res When I pulled in a man came up and greeted me and asked if would like to have a complimentry vacuum of the floor of my car. I said “sure” and he responded “who wouldn’t want a free vacuum”. Santiago was great checking me in and out explaining various thing for future servicing. He walked me out and showed where my car was. When I opened the door to get in the first thing I saw was that my car did not get the complimentry vacuum as offered. If I was not wanting to just get going home after waiting for my car to be serviced I would have gone back in. It made a four to five star experience into an average one. We also had bad experience with Manly with the airbag recall. They gave us a loaner which was the right thing to do. However, having continuos insurance coverage on the loaner can be tricky. Especially when they have you use your own credit card to cover insurance. The Manly Service Manager gave the rental company false information and we were charged around $300 on our credit card. We could not figure what the $ 300 was and assumed our credit card had been compramised. Which we all know how that feels. What an nightmare. Once my wife got to the bottom of it, two months later after several calls to honda and enterprise car rental. Time she never will get back. Enterprise actually had correct documentation to prove Manly provided false information and Honda sent a reimbursement check for the $300. So be careful on that recall screw up by Honda and Manly handling of the recall. More
by MCLAM
Verified CustomerEmployees Worked With
Santiago Pizano
January 05, 2018
Just purchased a new Honda Odyseey 2018 My experience was excellent. I got superior service from Justin Allen in sales and Dave Sambad the finance manager. I got great price selling my 2016 Odyseey and a great deal for a new Odyseey2018. I'm very satisfied. More
by BFWASSON
January 04, 2018
Very pleased We had a very positive experience working with Tom and Beejan at Manly Honda. We knew what we wanted to buy and they made the purchase very easy. NO s We had a very positive experience working with Tom and Beejan at Manly Honda. We knew what we wanted to buy and they made the purchase very easy. NO sales pressure at all. When we came back to pick up the car, Efrain oriented us and answered all our questions. Every part of the experience was easy and professional. More
by SKEATING0
January 04, 2018
Great team, very fast! When you know what you want to buy, then these guys can get you in and out fast! The professionalism from this team was amazing! When you know what you want to buy, then these guys can get you in and out fast! The professionalism from this team was amazing! More
by Vombata
January 04, 2018
Fast and professional We took our car in because one of the dashboard lights went on. The problem was a seat belt clasp. The issue was taken care of promptly courteously. We took our car in because one of the dashboard lights went on. The problem was a seat belt clasp. The issue was taken care of promptly courteously. More
by SANTANA55
Employees Worked With
Santiago Pizano
January 04, 2018
unfinished business I spent 20 minutes on hold on the phone trying to get an appointment, unsuccessfully . Then set up an appointment on line. I listed 3 different things I spent 20 minutes on hold on the phone trying to get an appointment, unsuccessfully . Then set up an appointment on line. I listed 3 different things that had to be done at minimum. MY husband drove for 30 minutes to the appointment, waited for and hour and 15 minutes while the oil was being changed. They looked at the tires but did nothing requested to them. Then he was told that there wasn't enough time to do anything else. He drove home having spent several hours of precious time on a simple oil change. I then proceeded to call the service # given to my husband.( which was the same # I had called unsuccessfully, previously). After being hung up on twice after holding for a n answer, I finally got through to a recording which took my annoyed message and phone #. It's been 3 days and no one has bothered calling back. To add salt to the wound, while you are holding for a phone appointment, you listen to saccharin sweet voices telling you how much Manly cares, and values your business. Get REAL! I think we will find some other service place for Hondas. More
by Taken Advantage of
Employees Worked With
the rushed employee who was focused on selling rather than service, was not the problem, it was your whole focus on profit, not service.
January 04, 2018
Exelent Be caused is local They have good service The price is right I buy an other car before I like help local businesses to grow Be caused is local They have good service The price is right I buy an other car before I like help local businesses to grow More
by EFRAP1
January 04, 2018
New car Everyone tried to get me a good deal, felt no pressure very good experience. I would totally recommend this place. Thanks everyone at Honda fpr your t Everyone tried to get me a good deal, felt no pressure very good experience. I would totally recommend this place. Thanks everyone at Honda fpr your time. More
by Mario Rivera Scott
Employees Worked With
Jose guzman, Jesse Bower
January 03, 2018
Best car buying experience we’ve had bar none. We came in with a specific car in mind. Efrain, Sean, and Brian went above and beyond and made the process exactly what it should be. We did not have We came in with a specific car in mind. Efrain, Sean, and Brian went above and beyond and made the process exactly what it should be. We did not have any hiccups and they all worked as a team to make our experience great. Thank you all and we will recommend and be back for more. More
by Thall
