Manly Honda | Page 498

Service advisor was pleasant, courteous and respectful. However the person who initially scheduled my service didn't do it correctly and had to schedule it again, which took me out another week and some. However the person who initially scheduled my service didn't do it correctly and had to schedule it again, which took me out another week and some. More

Salesman Adam is outstanding. Finance Dept is pretty good too. The group in charge of cleaning the vehicles, ehh, pass. The sales staff at 6p on a Thurs, abysmal. There's a crew that does emails, phone calls too. The group in charge of cleaning the vehicles, ehh, pass. The sales staff at 6p on a Thurs, abysmal. There's a crew that does emails, phone calls, etc ... Apparently they never check in with each other, or anybody. This place seems to be lacking someone "in charge". I heard "nobody said..." echoed several times throughout my TWO purchases. More

My service man was very helpful! I am grateful he Helped me y’all make reviewing my service pretty difficult. Why can’t I just say I was ok w service? .next time forget it! me y’all make reviewing my service pretty difficult. Why can’t I just say I was ok w service? .next time forget it! More

Bill in Parts determined that the roof rack and cross bars were in stock when I walked in without an appointment last week. This was pretty amazing since I saw the dealership from the REI parking lot and bars were in stock when I walked in without an appointment last week. This was pretty amazing since I saw the dealership from the REI parking lot and was trying to figure out how to get a roof bike rack and storage box. Then, Susan somehow convinced the manager at 2 pm that installing the roof rack was important to me. I was on my way 3 hrs later with a brand new roof rack on my way back to REI the bike rack and box. Way to do business Manly Honda. Might consider driving up from the San Joaquin Valley to buy my next Honda! More

Responded to an urgent repair request and delivered promptly to get me on the road. promptly to get me on the road. More

That was the smoothest oil change experience ever. America was great, the car was ready in an hour and the Lyft home (which I didn't actually need,) was so much better than waiting for a shuttle. Clea America was great, the car was ready in an hour and the Lyft home (which I didn't actually need,) was so much better than waiting for a shuttle. Cleanest garage ever too! More

Great customer service by Scott who helped us along the way of a new car purchase. He went above and beyond from giving a transparent quote, to prefilling the paperwork and finalizing the car sale. way of a new car purchase. He went above and beyond from giving a transparent quote, to prefilling the paperwork and finalizing the car sale. More

Great communication and positive attitude. Explained everything that’s presented on the bill and answered all questions. everything that’s presented on the bill and answered all questions. More

Everyone at Manly Honda from the day I got my car back Everyone at Manly Honda from the day I got my car back in 2018 to now has been wonderful and amazing.  As a customer that also works in the cus Everyone at Manly Honda from the day I got my car back in 2018 to now has been wonderful and amazing.  As a customer that also works in the customer service industry, I admire the performance that each representative has provided to each experience I've had at Manly Honda. Whenever my car has had an issue or when I needed to come in for an oil change or service, each visit has been the best experience.  Every representative I've met has been patient, kind, understanding and thorough with the needs of my car and what to expect. I appreciate these representatives and José from my service on 9/10/2021, offer to wash my car (because we are in a drought I have not washed my car in a while...) and it really means a lot.  I told José I can't trust going anywhere else for a service than Manly Honda for all my vehicle needs. Because it's true, I can't trust I'd receive the same experience I do when I visit Manly Honda.  I just hope the employees and representatives on the customer service level are being compensated the thriving wage they deserve because customer service representatives are on the front lines to keep the service going. Thank you so much! I hope everyone at Manly Honda has a beautiful day! More

I was greeted right upon arrival and was treated with the utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. utmost respect. I needed a rental vehicle as well and between Shyla and Lori helping me out Denise was also fantastic. I will recommend 10/10 times. More