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Manly Honda

Santa Rosa, CA

4.7
15,085 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 15,085 reviews

March 19, 2020

Electronic Brought in my 2017 pilot The car was turning on its headlights and alarm system without key Jose trouble shooted the problem and got it fixed More

by JMCHRISTENSEN5234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

Loaner vehicle Superb customer service with a smile. I felt taken care off and everything was explained in great detail. I wasn't sure if I was going to purchase a v More

by Abgaboobooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
March 18, 2020

MAGIC MIKE! I vowed after having a terrible experience at this dealer years ago i would never be back but mike made me change my mind. My husband and I came in looking for a suv for myself. After multip More

by Laura
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
March 18, 2020

Great service, Ted kept me updated after my Honda Fit had to be towed in for what turned out to be a warranty repair. He went the extra mile helping me with a rodent issue in my car as well. More

by MYRIAH.WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Joshua F. Lovelight was extremely polite and well mannered. He made the process effortless and the time passed quickly. Great customer service!! I love my new Honda. More

by Vane8oceguera
Recommend Dealer
Yes
Employees Worked With
Jesse Bower, Joshua Feinberg
March 17, 2020

The guys that helped me were absolutely amazing. Best experience I've ever had buying a car. I'll definitely go back next time I need a car More

by GNGRJY
Recommend Dealer
Yes
Employees Worked With
Paul Ciardiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Matulich, Scott Hess
March 17, 2020

Great service. I have purchased three cars from this dealership and each experience has been a good one. I have gotten the car I wanted and the sales team has always More

by ethansedgwick78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hess, FABIAN NUNEZ, Joshua Feinberg
March 16, 2020

Alex G was very helpful purchased my leased civic; still waiting for title so I can register the car in my name. RE: Servicing the car, while the work is good the wait time More

by JOYELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ghadiri
Mar 16, 2020 -

Manly Honda responded

Hi, I saw your review this morning. We will register your car for you in your name and the title goes to Honda Financial. Please call us and we can explain further. Geralyn is our DMV Clerk at 707-535-1101. Thank you for your business! Julie Costa Office Manager

March 16, 2020

The professionalism of the people that were helping me was outstanding and I want to give a kudos especially to Nick Hatch you should consider him a very valued employee More

by DEBBYANDAZOLA55
Recommend Dealer
Yes
Employees Worked With
Nicholas Hatch, Jennifer Crouch
Mar 16, 2020 -

Manly Honda responded

Thank you very much for the kind words Debby!! We value all of the customer as well as our employees. We greatly appreciate your business and hope to serve you again in the future.

March 16, 2020

Went in to look at a specific car and dealer didn’t offer a test drive because it didn’t have gas. Rescheduled for the next day thinking maybe they will pump in gas but nope. The test drive was to a gas stat More

by CCHUM1014
Recommend Dealer
No
Employees Worked With
Neil Stanley, John Hathaway, Alex Kulha
May 06, 2020 -

Manly Honda responded

Dear CCHUM1014, As the General Mananger I first want to apologize for your experience and acknowledge we obviously failed at acheiving a complete and 5 star guest experience. This was a failure on a number of levels that we have trained and mentored our team on thanks to your valuable input. Ultimately it is up to myself to make sure this type of experience never happens and I will continually strive for perfection while learning from my mistakes. We do have almost 7,000+ reviews with a 4.8 star average which at least shows this is not our DNA and learning from input such as yours has helped us achieve those results. I am hopeful that you might reach out to me personally so I can in someway make a bad experience a good one in the end. My direct line is 707-535-1124 if you find the time to call. Thank you again and my sincerest apologies for our shortcomings in this instance. sincerely, Jeff (J.D) Dantzler General Manager

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