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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,733 Reviews

7,733 Reviews of Manly Honda - Service Center

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July 19, 2025

Jose was very helpful and especially attentive to resolving my issue. I was so happy that a technician finally found out what was causing the noises:) More

by mostreeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Manly Honda responded

Thank you very much for sharing your feedback. We appreciate you and your business and look forward to being of service again! Best regards, Your Manly Honda Team!

July 17, 2025

Informed me of matters that I wasn't aware of. Appreciated it, returned my phone call in a timely matter More

by Waldeb20jw
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Manly Honda responded

Thank you for selecting Manly Honda and for sharing your feedback! We truly value you and appreciate your support. We also appreciate the opportunity to serve you. Until next time, your Manly Honda Team!

July 17, 2025

Things went fairly smoothly. When I was to get my car, I was told someone would bring my car around. I waited 10 minutes in front when I noticed it was sitting in a parking More

by DIANVC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and for your feedback! We sincerely value your support and appreciate the chance to serve you. Looking forward to seeing you again, Your Manly Honda Team!

Jul 18, 2025 -

Manly Honda responded

Thank you for selecting Manly Honda and for sharing your feedback! We truly value you and appreciate your support. We also appreciate the opportunity to serve you. Until next time, your Manly Honda Team!

July 16, 2025

Dani was great, every bit i did with her was great. It was unfortunate my issue was not fixed the first time, especially since I called requesting the swaybar be the original fix. I was also disappo More

by Henrygmirassou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Velazquez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Manly Honda responded

Hi Henrygmirassou, Thank you for taking my call today and sharing additional feedback. I'll make sure to pass this on. Being the 1st Honda dealership in America we want to always provide a five-star experience. I understand that nothing is perfect and mistakes can happen, but what matters most is what happens after that mistake. Let us know when you're coming for a car wash; it takes about 20 minutes. Thank you for allowing us to be of service. We look forward to your next visit! Warmest regards Manly Honda Service Team!

July 14, 2025

Horrible communication. Made an appointment to evaluate for patently coverage only to tell me when I got there that the warrant expired 3 years ago. Something they could hav More

by Laurah4488
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know.
Jul 15, 2025 -

Manly Honda responded

Hi Laurah, Thank you for your feedback, even though it wasn't what we expected. On behalf of the Manly Honda Service Team, I apologize for not noticing that during your initial call. Sorry, we didn't show empathy or engage in further conversation to offer guidance. We don't want to lose your business. My name is Jose Rocha, Customer Experience Manager. I am in the office all week after 9 am and until 6 pm if you'd like to discuss anything further. My phone number is 707-535-1163 or email: jrocha@manlyauto.com Warmest regards, Your Manly Honda Team

July 13, 2025

Shyla Sexton was exceptional and went far beyond my expectations; she kept me updated every step of the way and answered all my questions. More

by rondasmithrebroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 13, 2025

Shyla Saxon in the service department was exceptional. She went far beyond my expectations and updated me every step of the way. More

by rondasmithrebroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 10, 2025

Efficient and easy to check in and out my vehicle. Kept me informed throughout the day. More

by CAZABILLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Manly Honda responded

Thank you for choosing Manly Honda and sharing your feedback! We truly appreciate you and your support. Thank you also for allowing us to serve you. Until next time, Your Manly Honda Team!

July 09, 2025

Hiram was super friendly, efficient, and knowledgeable of what was happening. He made sure I was well taken care of. He Had an Uber ready for me to get me back to work sincd he was aware I was on my lunch an More

by Normiz56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!

July 07, 2025

Everyone at Manley Honda is amazing from Tom Henschel. He sold me my car to the team that services the car, Jose Shyla, J and David. I’ll do an amazing job in service and Tom Henschel, Jesse and Denise. I More

by 09FETE-DRAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Henschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul -all five stars too , Dave Ashby, Jesse Martinez
Jul 08, 2025 -

Manly Honda responded

Thank you for being our customer and taking the time to share your feedback! It really means a lot. We appreciate you and look forward to serving you again soon! Warmest regards, Your Manly Honda Team!