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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,764 Reviews

7,764 Reviews of Manly Honda - Service Center

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September 06, 2025

Great service. My AC system had a leak was repaired quickly. John helped me quickly I appreciate the great service, Have bought all my cars at Manly. More

by GIRMAIWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 05, 2025

Wow! ! I had a fantastic experience at Manly Honda for a service. My car was making a knocking sound in the front. Jay Emery was incredibly helpful in gett More

by julie tiffany
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 04, 2025

Awful experience with service department. at least 2 misdiagnosis, not standing behind work. Communication not great. More

by MICHAELNEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hiram Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

The salesmen that helped us out with getting into my new car were very helpful and caring about the specific type of car I wished to purchase. More

by martinezyessenia59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Tanbakuchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margarita Verdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 03, 2025

Manly Honda Service Department has gone above and beyond helping serve me and my needs for my vehicle! More

by CHRISTINEMTORRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 03, 2025

Excellent personnel - my concerns were addressed - vehicle repaired. Re-assured each step of the way. More

by Kathydmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

August 29, 2025

I wish you had a sign in the customer waiting area that asked people to go outside to have loud phone conversations with their speakers on. No one needs to listen to calls like that. It is very annoying. More

by JoanE
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Verde
Sep 02, 2025 -

Manly Honda responded

Thank you for sharing feedback. We appreciate you and your business! Until next time Your Manly Honda Team

August 28, 2025

Can't talk to a real person - have to deal with AI unhelpful texts that don't solve the problem. Going to go elsewhere for car maintenance in the future, where I can talk to a human and actually get c More

by mikeandzoe
Recommend Dealer
No
Employees Worked With
Hiram Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
Aug 28, 2025 -

Manly Honda responded

Hi mikeandzoe, Thank you for sharing your feedback. I’m genuinely sorry to hear about your experience and that you felt unable to connect with a real person. We always want our guests to feel supported and cared for, not frustrated. I’d really like the opportunity to assist you and make things right personally. Please let me know the best way to contact you directly, or you can reach me at [your phone number] or [your email]. I’d be happy to discuss this further and assist with your service needs. We value you and your business, and I hope we can regain your trust. Best regards, Jose Rocha - Customer Experience Manager - 707.535.1163 - jrocha@manlyauto.com

August 21, 2025

Everything went smoothly. I have confidence in the dealership The dealership is convenient to get to More

by Carolynf3512
Recommend Dealer
Yes
Employees Worked With
Sonia
Aug 21, 2025 -

Carolynf3512 responded

My service went smoothly

August 21, 2025

Everything was handled perfectly and professionally. The waiting are was very clean and comfortable. I am very happy . More

by ELVA-MAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Manly Honda responded

Hi, and thank you for being our customer and sharing your feedback. We truly value and appreciate it! Until next time, Your Manly Honda Team!