Manly Honda - Service Center

Manly Honda has been our family’s car dealership since we moved here over 20 years ago. During those 2 decades, all our cars have been Hondas, bought from and serviced by Manly Honda. Their customer service moved here over 20 years ago. During those 2 decades, all our cars have been Hondas, bought from and serviced by Manly Honda. Their customer service is excellent, and responsive to their customers’ needs and desires. Their service representatives are unfailingly considerate, efficient, and willing to explain work needed and answer questions. And I’ve been pleased to see Manly extend employment opportunities as service reps to the extremely competent and knowledgeable women who have assisted me lately. Susan Geasland was my service rep, and she was so helpful and accommodating! She notified me as as soon as my estimate was complete, and again when work was finished, even arranging for me to pick up my car the next day. Her cheerful assistance really brightened my day, and I felt very secure that she was giving me the best possible service. She explained various options thoroughly, which really informed my decision-making. I was glad to have a woman rep to work with, since I felt I could ask even basic questions. And Susan had the answers! I really appreciated her attitude and her service. More

Every person I've dealt with has had excellent customer service, especially in the service department. Even when they were short staffed, they still treated everyone with courtesy and even stayed after clo service, especially in the service department. Even when they were short staffed, they still treated everyone with courtesy and even stayed after closing to make sure I could pick up my car! More

Support from Lori was excellent. Lori accommodated schedule changes and proactively helped me with warranty. schedule changes and proactively helped me with warranty. More

My service need was addressed in a timely manner and the ordered part was available in two days. ordered part was available in two days. More

Once again my car is defective and I am told it is my fault. This time it cost me $1,800. The sunroof is defective. I accidentally left the sunroof open during a very light rain. No damage what do ever t fault. This time it cost me $1,800. The sunroof is defective. I accidentally left the sunroof open during a very light rain. No damage what do ever to the interior. But, water leaked between the roof liner and the roof causing damage to the wiring, $1,800 worth. The service manager said that there was a service bulletin on the problem, but that I am responsible because I left the sunroof open. Under no circumstances should a light rain cause electrical damage. Terrible car, bad service. More

I was serviced by Susan Geasland partnered by Denise Rice for a loaner car. Both of these people were great!! for a loaner car. Both of these people were great!! More

Very professional organization in all respects. Staff was accommodating and communicated clearly. Charges were reasonable. accommodating and communicated clearly. Charges were reasonable. More

Thank you but I think fifteen words is too many. People don’t want to do these surveys. don’t want to do these surveys. More

All is fine no problem . I had waited little longer than usual.other than everything is fine usual.other than everything is fine More

Friendly employees. Service was somewhat fast. Kept me updated. Never have any issues when I bring my car in. updated. Never have any issues when I bring my car in. More