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7,670 Reviews of Manly Honda - Service Center
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July 14, 2023
The dealership is clean and welcoming and the service is impeccable. I was always greeted immediately, offered coffee and snacks, and Shayla was super friendly. Jose was above and beyond in communicating hi impeccable. I was always greeted immediately, offered coffee and snacks, and Shayla was super friendly. Jose was above and beyond in communicating his concern for my car’s issue. When the situation could not initially be resolved, he encouraged me to try again and put his most experienced man on it. Jose even did research to identify others who had a similar situation. Jose never gave up despite the fact that 4 other mechanics had tried unsuccessfully to resolve the problem. Jose took several diagnostic drives with me to replicate the problem and was able to generally identify it and communicate it to his tech with great accuracy. Parts were ordered , installed and we had success! I Can not say enough about the service I received under the wing of Jose Rocha. Thank you for a positive, beautifully resolved ending to a very frustrating situation for me and my family. Thank you Jose! Sincerely, Betsy Hofstadter More
by Betsy Hofstadter
July 13, 2023
Will go to Petaluma location from now on. Service department needs to work on customer service. I never rarely ever have a decent experience here. Got a flat tire after I complained about not Service department needs to work on customer service. I never rarely ever have a decent experience here. Got a flat tire after I complained about not being able to get a rental car when dropping off my car for an oil change. This wouldn’t have been a big deal except I rescheduled for this exact same reason. He honestly didn’t seem to care that I was frustrated. After 2 1/2 hours later I picked up my car and mysteriously had a giant nail on my tire took it immediately back for repair and still couldn’t get a rental. He told me my warranty would only cover half of my tire! Which is odd because in the past it was fully covered! Apparently you can only get great service if you keep your mouth shut otherwise you get a nail placed on your tire. More
by Elizabeth Gaitan
Verified CustomerEmployees Worked With
I honestly would rate zero stars if I could , Jordan Rheude
July 13, 2023
Employees were attentive, courteous and efficient. Waiting area was clean and comfortable. It was a pleasant experience. Waiting area was clean and comfortable. It was a pleasant experience. More
by TJSULY
Employees Worked With
July 12, 2023
Last service went smoothly and they noticed that the rear brakes needed servicing; they took care of that and I was on my way. Since the service, my fuel economy went up better than 0.5 mpg. brakes needed servicing; they took care of that and I was on my way. Since the service, my fuel economy went up better than 0.5 mpg. More
by TWODELAMITRI
Employees Worked With
Her name isn’t on the list
July 12, 2023
Very easy process and Ryan was very helpful and supportive. Got us in and out the door quick! supportive. Got us in and out the door quick! More
by TANIA_CASTELLANOS707
July 12, 2023
Great people and good service. I was to walk out with the car I wanted. I was to walk out with the car I wanted. More
by JASON.MILIEN
July 12, 2023
Easy, fast, efficient. Easy in, easy out. Good price, good truck. Happy with my experience. Easy in, easy out. Good price, good truck. Happy with my experience. More
by DAVIDADAMSSF
July 11, 2023
Buena atención al cliente y amabilidad en todo momento de la compra comprensión de las necesidades de los clientes la compra comprensión de las necesidades de los clientes More
by URINCHOADAN
Employees Worked With
July 10, 2023
My whole family has been working wit Manly for 33 yrs. Wouldn’t go anywhere else! Wouldn’t go anywhere else! More
by DPICKFORD7
Employees Worked With
July 10, 2023
Great customer service! Really polite and courteous. Will recommend to all my friends.like that the dealership is very transparent with all the work that is done to a vehicl Really polite and courteous. Will recommend to all my friends.like that the dealership is very transparent with all the work that is done to a vehicle. More
by FB10091971
Employees Worked With
