Maple Hill Auto Group
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Awesome experience Took my 2017 Subaru in to get air conditioning looked at, they fixed it quick. It runs perfectly now. And was still under warranty! I was in and out i Took my 2017 Subaru in to get air conditioning looked at, they fixed it quick. It runs perfectly now. And was still under warranty! I was in and out in no time! Thanks for the great service! More
fast and frindly waiting area clean and quiet. snacks and drinks for free. kept me informed as to what needed to be done to my car. car wash and off i go. waiting area clean and quiet. snacks and drinks for free. kept me informed as to what needed to be done to my car. car wash and off i go. More
Always Pleased Had my 2017 Subaru Outback in for scheduled maintenance. It went smoothly as always! They provided a shuttle to take me to work and followed up wit Had my 2017 Subaru Outback in for scheduled maintenance. It went smoothly as always! They provided a shuttle to take me to work and followed up with a phone call and recommendations to keep by vehicle running smoothly. They completed the experience with a car wash, and she needed it! I appreciated the excellent and friendly service. More
Going beyond great service! The service department worked my car into a full day of service schedules. They went beyond my original service requests and found three areas that n The service department worked my car into a full day of service schedules. They went beyond my original service requests and found three areas that needed attention. I would recommend Maple Hill Auto to anyone needing service. More
Terrible I ask them to not put new plug wires on and not to put air filters on, but they did it any way. They gave me back 65 dollars of the 800 dollar bill fo I ask them to not put new plug wires on and not to put air filters on, but they did it any way. They gave me back 65 dollars of the 800 dollar bill for the service. There is no reason they need to rotate the tires on a sixty thousand mile service. They don't know the last time you had your tires rotated. They never asked when you last had tires rotated. They need to hand out a sheet showing what is included in the service to be preformed and go over it with the customer before they do the service. I bought a new 2009 Subaru forester, and a new 2015 Subaru forester from maple hill auto. They make you feel like you have no say in what they do on the service. If I don't want the brake fluid changed or if I don't want air filters and new plug wires, then I don't want maple hill telling me I have no choice, they make you feel like you are a cheap skate if you want to change your air filters yourself and save thirty dollars for ten minutes of work. I decide what I want done on the service. I will not have my Subarus serviced at maple hill auto anymore. You can keep your free tire rotation. I buy my tires from kens tire in allegan. Rotation and balance are free every six thousand miles. Bell tire does the same. They also repair the tires free. More
great service team Scott Barber is very knowledgeable and helpful. The waiting room has a quiet area with WiFi in case you don't want to watch TV. All in all a pleasan Scott Barber is very knowledgeable and helpful. The waiting room has a quiet area with WiFi in case you don't want to watch TV. All in all a pleasant experience. Thanks! More
Easy to Work With We purchased a new vehicle at Maple Hill with Phil Lawrence. It was very easy and no pressure. We appreciated his honesty regarding price. He gave us We purchased a new vehicle at Maple Hill with Phil Lawrence. It was very easy and no pressure. We appreciated his honesty regarding price. He gave us his best price when we looked at the car. We were able to get the vehicle we wanted at a price we could agree on. Very pleasant. More
Steve is great in the Hyundai Service Department Always greeted with a smile, comfortable place to wait while your vehicle is getting serviced, they always ask before doing maintanence that you may n Always greeted with a smile, comfortable place to wait while your vehicle is getting serviced, they always ask before doing maintanence that you may not want. Only concern is that service guys don't always get the cap tight after changing oil, and it's leaked in my garage a couple times. More
Golf SportWagen 20k service Easy appointment, done on time and on budget. Service writer Mike is a good one and the facilities are comfortable to work or relax in. Easy appointment, done on time and on budget. Service writer Mike is a good one and the facilities are comfortable to work or relax in. More
Quick and easy Quick Oil change !! Excellent customer waiting area . Was able to enjoy a hot coffee and a snack while I waited . Treated with respect and was asked h Quick Oil change !! Excellent customer waiting area . Was able to enjoy a hot coffee and a snack while I waited . Treated with respect and was asked how they did “GREAT “ More