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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,053 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,053 reviews

December 02, 2018

Awesome experience Took my 2017 Subaru in to get air conditioning looked at, they fixed it quick. It runs perfectly now. And was still under warranty! I was in and out i More

by JLzilla213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
December 01, 2018

fast and frindly waiting area clean and quiet. snacks and drinks for free. kept me informed as to what needed to be done to my car. car wash and off i go. More

by sandy2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2018

Always Pleased Had my 2017 Subaru Outback in for scheduled maintenance. It went smoothly as always! They provided a shuttle to take me to work and followed up wit More

by JFWard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2018

Going beyond great service! The service department worked my car into a full day of service schedules. They went beyond my original service requests and found three areas that n More

by Satisfied customer 1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
November 28, 2018

Terrible I ask them to not put new plug wires on and not to put air filters on, but they did it any way. They gave me back 65 dollars of the 800 dollar bill fo More

by Big nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Crummel, Amie Freeman
November 28, 2018

great service team Scott Barber is very knowledgeable and helpful. The waiting room has a quiet area with WiFi in case you don't want to watch TV. All in all a pleasan More

by v2bYJuFW3fUVT54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Barber
November 27, 2018

Easy to Work With We purchased a new vehicle at Maple Hill with Phil Lawrence. It was very easy and no pressure. We appreciated his honesty regarding price. He gave us More

by MI_Hawkeye
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Mike Disher
November 26, 2018

Steve is great in the Hyundai Service Department Always greeted with a smile, comfortable place to wait while your vehicle is getting serviced, they always ask before doing maintanence that you may n More

by 88keys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
November 26, 2018

Golf SportWagen 20k service Easy appointment, done on time and on budget. Service writer Mike is a good one and the facilities are comfortable to work or relax in. More

by Bruce L Caple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
November 26, 2018

Quick and easy Quick Oil change !! Excellent customer waiting area . Was able to enjoy a hot coffee and a snack while I waited . Treated with respect and was asked h More

by JohnG 59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Westra, Amie Freeman
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