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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,467 Reviews

3,467 Reviews of Maple Hill Auto Group - Service Center

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April 16, 2024

Was as expected quick and efficient. Vehicle was done ahead of expected time. No problems yet with the warranty work. More

by BBOEKELOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Great service and very nice waiting area with plenty of snacks, coffee and water to choose from. Also nearby shopping center right by the dealership. More

by MBART345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2024

Wait wasn’t too long to complete the oil change and book another appointment for the filter and windshield wiper changes. Was able to drop car off night before and pick up after hours since I was able to pa More

by The Vine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

Thank you for the 5 star review. I'm happy to hear we were able to get you in and out in a timely manner. We appreciate your business and look forward to assisting you in the future.

April 13, 2024

Hannah is very professional and effective to work with. Excellent communicator. I agree with other comments that the prices seem high. More

by rwylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

Thank you for your feedback. Our rates are reflected by the fact we have factory trained technicians. However, we do try to stay competitive with our pricing.

April 13, 2024

It was a great experience, could not have been better Sam has always been wonderful. More

by AIJAZ.H.TURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

Thank you Aijaz.

April 12, 2024

They are always professional and make sure you understand while being very caring with their customers More

by SWLMPRICE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Ward
Apr 15, 2024 -

Maple Hill Auto Group responded

Thank you for your kind feedback. We appreciate your business and look forward to assisting you in the future.

April 11, 2024

Service was completed in a timely manner. Hannah is very nice and easy to work with! More

by michelle r
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Maple Hill Auto Group responded

Thank you Michelle for taking the time to give us your feedback. We appreciate your business and look forward to assisting you in the future.

April 04, 2024

Friendly and helpful service. I was able to get my car in quickly. Sam was very knowledgeable and shared helpful insight on maintenance needs for my car. I am very comfortable kno More

by scrimpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear Sam took good care of you. We look forward to assisting you in the future.

April 04, 2024

Sky high prices increased for an oil change & other services 🥲 No coupon offers! Regular customer, price should not charge and coupon offers. More

by UMESH_SHARMA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Maple Hill Auto Group responded

I'm sorry you feel our prices are sky high. We do try to stay competitive with our pricing.

April 02, 2024

Not sure what to write to meet the fifteen word milestone except to say good More

by KEVIN@NATIONALMATERIALHANDLING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Maple Hill Auto Group responded

Thank you Kevin! I'm glad to hear we met your expectations. If you have any questions or concerns, please reach out.