Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maplecrest Ford of Mendham
Mendham, NJ
904 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 904 reviews
April 27, 2021
James was great to work with. The whole process was quick and simple. James also was very knowledgeable about the new features and went over everything with me before leaving with my new truck. and simple. James also was very knowledgeable about the new features and went over everything with me before leaving with my new truck. More
by jjewell01
April 25, 2021
Olivia was an absolute dream to work with! She went beyond the call of duty to help us get a newer vehicle in a hurry. She was responsive, professional, helpful and fun to work with. This dealership is beyond the call of duty to help us get a newer vehicle in a hurry. She was responsive, professional, helpful and fun to work with. This dealership is very lucky to have her on staff. Olivia is 5-star all the way ***** ! We rated Maplecrest Ford 4-star because the price was misadvertised - $4k less on the sticker than what was charged and listed on their website. There is no store on earth that would get away with charging a different price at the cash register than what was listed on the shelf! More
by The Pintos
April 15, 2021
I enjoyed my car buying experience at Maplecrest Ford! Olivia gave me options besides leasing that lead to me buying a 2020 Ford Explorer Platinum Edition! Olivia gave me options besides leasing that lead to me buying a 2020 Ford Explorer Platinum Edition! More
by Tmazzo
Employees Worked With
April 15, 2021
She is the best! Second purchase from Olivia! I left with what I wanted and under budget including taxes and fees! Finally, a salesperson that cares! Run, do not walk to Olivia’s desk! what I wanted and under budget including taxes and fees! Finally, a salesperson that cares! Run, do not walk to Olivia’s desk! More
by PerfectPug
Employees Worked With
April 12, 2021
The Maplecrest Ford dealership is the only one I go to - they’re the BEST! Everyone there is so friendly and knowledgeable and they go out of their way to be helpful. I only want to buy Ford automobiles and they’re the BEST! Everyone there is so friendly and knowledgeable and they go out of their way to be helpful. I only want to buy Ford automobiles and only at Maplecrest!👍🤗 More
by FordFriends2
April 11, 2021
Easy transition- all paper work was ready to go when I arrived. Great process overall. Local dealership - no complaints. Love the car! Will be back! arrived. Great process overall. Local dealership - no complaints. Love the car! Will be back! More
by ring.michael9
Employees Worked With
April 10, 2021
Olivia is a top notch professional. She worked with me from beginning to end. I got everything I wanted. Maplecrest ford was very patient. Worth the wait. Thank you. from beginning to end. I got everything I wanted. Maplecrest ford was very patient. Worth the wait. Thank you. More
by krq911
April 09, 2021
Maplecrest Ford is the standard by which all other dealers should be held. Great service and sales. Emma Giordano was exceptionally outstanding throughout the sales and delivery process. Very patient dealers should be held. Great service and sales. Emma Giordano was exceptionally outstanding throughout the sales and delivery process. Very patient, knowledgeable and professional - I can’t recommend her highly enough. More
by chancehealy
March 17, 2021
Highly recommended Great customer service Response time Highly recommended Great customer service Response time extremely fast Goes above and beyond to make sure you are happy. I will be a returning Highly recommended Great customer service Response time extremely fast Goes above and beyond to make sure you are happy. I will be a returning customer. More
by Ryan
Employees Worked With
March 04, 2021
Maplecrest Ford provided us with wonderful experience! A friendly, professional staff made our purchase stress free and enjoyable. We will recommend Maplecrest to everyone we know! Thank you friendly, professional staff made our purchase stress free and enjoyable. We will recommend Maplecrest to everyone we know! Thank you More
by Maureen
