Maplecrest Ford of Mendham

Above & Beyond! For starters Olivia is an amazing people person and when you put her on the sales floor she makes magic happen with her kind, warm personality. Olivia For starters Olivia is an amazing people person and when you put her on the sales floor she makes magic happen with her kind, warm personality. Olivia has known about all my car issues over the years and I always said I wanted a pearl white fusion to be my princess car. When she told me she got a job at Maplecrest it was like music to my ears haha! I had a 2010 Subaru Forester that gave me way to many problems & Olivia said Kallen I will make the car of your dreams happen. Not only did she find me a beautiful 2016 pearl white fusion I wanted but that came with a luxury package and AWD!!! That definitely made my parents happy living in Jersey with our crazy bi-polar weather. The Maplecrest Ford of Mendham team was incredible with giving me good numbers and making sure everything ran smoothly as this was my first car purchase ever! Olivia and the team never made me feel pressured in any way & they were always more than kind to me and my family. I will FOREVER recommend Miss. Olivia DeMattio!!!!!!!! More

Love this place and we love James even more 😊 Excellent customer service, just bought a vehicle for the second time from here this dealership. James is the best, he is very friendly and knowledge Excellent customer service, just bought a vehicle for the second time from here this dealership. James is the best, he is very friendly and knowledgeable. More

No coincidence So I called maplecrest about a 2011 Ford Flex, Olivia picked up and told me that it was still there and how by coincidence she was just looking at it So I called maplecrest about a 2011 Ford Flex, Olivia picked up and told me that it was still there and how by coincidence she was just looking at it as well. I went that afternoon to check it out, Olivia showed it to me, and instantly I was in love with it. I was trading in my 2007 tundra, which she had their people look at it. They quickly came back with a decent offer, I was still upside down but not by much. Which was perfect for me, so she had their finance team work out the numbers; they did their magic, and I was in. She told me to come back so they could go over the Flex. I came back with my family a few days later. We had to wait in the waiting room, my little one took full advantage of the free hot coco and I had a coffee myself. The staff was super friendly and Olivia was great. When it was time to do the paper work, it was quick and painless. Olivia took us to the Flex, it had a full tank and all. I’ve dealt with many dealers before; Olivia never made me feel pressured to buy the car, never low balled me for my trade in, never made me feel inadequate. She was super helpful, friendly, and I felt like she went above and beyond. She’s even reached out to me after the purchase to see how things were going (my little one didn’t want me to trade in the truck). I have no buyers remorse whatsoever and feel like I got the better deal. Thanks Olivia for your hospitality and service!!! I’ve never felt so comfortable buying a car. More

Jumped through hoops to find the perfect truck The entire team at Maplecrest Ford is excellent. I had a very specific set of details that I wanted in my F150. The team went out of their way to find The entire team at Maplecrest Ford is excellent. I had a very specific set of details that I wanted in my F150. The team went out of their way to find the perfect match. When I went to pick it up, it was a very smooth process. Financing paperwork was all in order and it took just a few minutes. James did a very nice job of explaining everything about the vehicle. Highly recommend this dealership. More

Purchase 2019 Ford Edge ST Absolutely great experience and no pressured buying with James. He took the time to really show us the various options and felt comfortable. Closing Absolutely great experience and no pressured buying with James. He took the time to really show us the various options and felt comfortable. Closing out only took 45 minutes and we were on our way. Absolutely love the car and love the service. It's not around the corner from where I live, but well worth the effort and time to have my cars looked after professionally. The sales team is also great and just an outstanding experience. Thanks James... More

Amazing Service Olivia was so helpful and amazing to work with! She made our buying experience so easy. She found us a car to take home that day and had all the paper Olivia was so helpful and amazing to work with! She made our buying experience so easy. She found us a car to take home that day and had all the paperwork organized in a timely manner. My kids hugged her before we left, that’s how amazing she was. More

2018 Explorer experience James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workin James is a consummate professional who goes that extra mile to get the car of your choice. He knows the Ford line and can speak to their inner workings where and when you have questions. The products are terrific and the folks behind him all work towards the common goal to get you what you're looking for. I have now purchased several cars through him and look forward to working with him and the dealership in the future More

Great Experience! I had a great experience at Maplecrest Ford of Mendham. James was a great guy, honest and sincere. Marie in financing was really nice and helpful and I had a great experience at Maplecrest Ford of Mendham. James was a great guy, honest and sincere. Marie in financing was really nice and helpful and had everything ready to go at my pickup appointment James also gave me a detailed instruction about exterior and interior operational features of the vehicle. The car was detailed perfectly. Overall 5 Stars for all the people at Maplecrest Ford of Mendham! More

Always a pleasure! When you think of the words "easy" "fast" or "smooth" they are not normally associated with the car buying process but when you go to Maplecrest Ford When you think of the words "easy" "fast" or "smooth" they are not normally associated with the car buying process but when you go to Maplecrest Ford and deal with Charles Countryman, that is the experience you will have. This is now the second vehicle we have purchased from Charles and it was just as we remembered. The process was quick and painless! He is honest and helpful with every aspect. He really does make the process enjoyable by allowing us as the customer to feel comfortable from start to finish. The vehicles we purchased are great trucks and I know that we will be taking that hour drive once again to purchase from Charles. Always a pleasure dealing with Charles and the rest of the staff at Maplecrest Ford. More

Thanks for a great car buying experience! From the moment we entered the dealership, we were impressed with the professionalism and friendliness of the staff, as well as the cleanliness of the From the moment we entered the dealership, we were impressed with the professionalism and friendliness of the staff, as well as the cleanliness of the building. Our four-year-old grandson was with us, so we were worried that the time it would take for us to buy our Ford Edge ST would take its toll on him. It was the exact opposite; he was given a choice of a toy car to keep and was able to play with several others at "his own desk." Olivia was great! She was knowledgeable with the car and helped us set up some of the new technology, which saved us a lot of time later. The whole process was very smooth. The service department did a great job prepping the car for us to take home. We weren't pressured into making any decisions we weren't comfortable with. We would recommend Maplecrest Ford to anyone looking for a car and ask for Olivia. More