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Maplecrest Ford of Mendham
Mendham, NJ
859 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer.
You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family...
We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit.
Thank you for considering Maplecrest Ford of Mendham!
Sincerely,
Tom Giordano, President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 859 reviews
August 10, 2014
What an automobile dealership should be. Over the past few years my family has purchased six vehicles form Maplecrest Ford. I have just taken delivery of a new Fusion. Every interaction we h Over the past few years my family has purchased six vehicles form Maplecrest Ford. I have just taken delivery of a new Fusion. Every interaction we have had with every member of the Maplecrest team has been positive. From my first meeting with Tom Giordano I knew that this was a company that we could trust and rely upon. My experience each time I'm there confirms my first impression. James Skuraton has helped me with the last two vehicles. James is enthusiastic, honest, and anxious to make the transaction as seamless as possible. I highly recommend him to anyone interested in buying or leasing a Ford product. Obviously I am totally pleased with Maplecrest Ford and everyone working there. I would not even consider buying a Ford anywhere else. More
by davmark
Helpful August 07, 2014
Maplecrest Ford - honest & haggle-free! I gave bought many Fords here. Wouldn't even consider going anywhere else. James did an outstanding job finding the Escape in the color & w the option I gave bought many Fords here. Wouldn't even consider going anywhere else. James did an outstanding job finding the Escape in the color & w the options I wanted. More
by PeterG_NJ
Employees Worked With
August 01, 2014
Purchased Ford Escape it was a nice experience to work with this dealership. James Skuration was very helpful. The car I liked was not in stock, James managed to find and g it was a nice experience to work with this dealership. James Skuration was very helpful. The car I liked was not in stock, James managed to find and get the one we liked in a very shot time. More
by FordJuly15
Employees Worked With
July 13, 2014
Outstanding Could not have asked for a better car dealer to work with. James was so accommodating and found the exact car I wanted despite me giving him a wide r Could not have asked for a better car dealer to work with. James was so accommodating and found the exact car I wanted despite me giving him a wide range of options. If ever looking for a Ford, James at Maplecrest Ford is the only dealer to turn to. More
by jrp92
Employees Worked With
July 02, 2014
New Truck Purchase I located this dealership through the My Ford site. They had the vehicle I was interested in and so the negotiation began. I was trading an 2011 F 3 I located this dealership through the My Ford site. They had the vehicle I was interested in and so the negotiation began. I was trading an 2011 F 350 which I felt was in excellent condition. We managed to come to an agreement within the same day and closed the deal in three days. I found the sales staff and manager to be very resonable and there attitudes characterized by "Cando" while maintaining a total professional demeanor. Their knowledge helped bring us to a mutually good financial deal on a great Ford F 350 SD. I am from out of their immediate area but would highly recommend Maplecrest Ford speifically Kurt Friedman and Micky Hendrick to friends, family and others. More
by wjc199th
June 28, 2014
Kudos Micky was very helpful taking the time to answer our questions, explain details about the vehicle features, and made the final purchase simple for us. Micky was very helpful taking the time to answer our questions, explain details about the vehicle features, and made the final purchase simple for us. We have had previous experience with working with Mendham Ford for service and purchases. Our recent experience with Micky was excellent. More
by EddyMunster
Employees Worked With
June 27, 2014
positive experience My purchase of a 2014 Ford Flex from James Skuraton of Maplecrest Ford was a very pleasant experience and had none of the stereotyped actions frequent My purchase of a 2014 Ford Flex from James Skuraton of Maplecrest Ford was a very pleasant experience and had none of the stereotyped actions frequently associated with buying an automobile. I ordered the car in March,2014, it was delivered when promised, at the agreed upon price and without any hassle. James did a fine job of explaining the multiple and complicated electronics associated with high end cars today. My interactions with James, with David, the sales manager, and with Tom, the owner, were what expectations of the buying experience should be. If the car itself lives up to expectations, I will return to Maplecrest for my next vehicle. Joseph Laferrera More
by joellaferrera
Employees Worked With
June 21, 2014
Excellent service Charlie is an outstanding sales consultant. I have purchased several vehicles from Charlie-for work and personal use. I have never been disappointed. Charlie is an outstanding sales consultant. I have purchased several vehicles from Charlie-for work and personal use. I have never been disappointed. Great experience More
by billeileenchris
Employees Worked With
Charlie Samons, Charlie Samons
June 17, 2014
Scurry over to Skuraton........ Buying a car is probably one of my least favorite tasks, and I do it every three years. James and Maplecrest made it easy. James was friendly and pr Buying a car is probably one of my least favorite tasks, and I do it every three years. James and Maplecrest made it easy. James was friendly and professional during the entire process. He took the time to show me all of the options available on my Escape, and how they worked before the purchase and again upon delivery. Customer service was great. He explained all of the packages and when there was not a car on the lot that fit my needs, he went out of his way to find one that did. He did what he said he was going to do, and returned all of my calls promptly. Overall, a great experience. More
by cgiskathy
Employees Worked With
June 13, 2014
Always a Please to Work with the Mendham from Sales to Serv I honestly felt when I randomly stopped into the Mendham Dealership in 2010 is was a good feeling. Sales and Service is beyond expectations on all le I honestly felt when I randomly stopped into the Mendham Dealership in 2010 is was a good feeling. Sales and Service is beyond expectations on all levels. My Salesman James is a Class act professionally and personally. He should be commended for his hard work and due diligence. James always takes the extra step and has made my car buying experiences nothing less than EXCELLENT!!!! Thank You James I would also like to recognize Jim Kane in Service for always doing the right thing and Jerry in the shop. I have purchased many new cars in the past 40 plus years and had many good service experiences and some not so good. Jim and his Team also have taken the experience to the next level.... Tom Giordano should be VERY, VERY proud of his staff...Thank You also to Rodrigo and the Mendham Ford Team!!! Looking forward to my next car experience... Respectfully, Rich Catania More
by Edgesport
