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Mariano Rivera Honda

Port Jefferson Station, NY

4.7
1,464 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,464 reviews

September 22, 2026

Wait time was 3 hours, just an oil change and tire rotation, and recall for a software reset. I was told I had to do a brake fluid even though online says once hits over three years. It was not even c More

by tfolliero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 30, 2026 -

Mariano Rivera Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 22, 2026

Car was in the shop for a frame reinforcing recall which took two days to complete had small amount of maintenance done at the same time. Car Wes returned cleaned with all work done to my satisfaction. A More

by VINKAV53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Mariano Rivera Honda responded

Your mention of the clean, comfortable loaner underlines our service department’s goal of a seamless experience. Knowing we completed the frame reinforcing recall and maintenance on your Honda Pilot to your satisfaction is rewarding. Hearing you felt well-informed throughout the process means a lot to our service team.

September 21, 2026

I didn't have an appointment but they were able to fix my issre i appreciate it More

by dwski3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lizak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Sep 21, 2026 -

Mariano Rivera Honda responded

We’re glad the service on your Honda CR-V Hybrid felt seamless even without an appointment. Hearing that we could help you quickly means a lot to our service team.

September 21, 2026

Quick service and thank you for the shuttle ride home with the follow up phone calls . More

by mikestang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Mariano Rivera Honda responded

Your mention of the shuttle ride and follow-up calls reflects our team’s commitment to convenience. We’re glad the service on your Accord Hybrid was quick and efficient.

September 21, 2026

The service agent was very nice, friendly and kept me updated all the time about the progress of my vehicle More

by egarcia13.eg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 21, 2026 -

Mariano Rivera Honda responded

Thank you for the five-star rating! We’re glad our service agent’s friendly updates kept you informed during your Pilot’s service.

September 19, 2026

Responsive and courteous service! The rep helped me better understand my service, and I will be back in the future. More

by trishthedishny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2026 -

Mariano Rivera Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 18, 2026

From the moment I stepped in I was treated like family from the front desk to the salesman helping me that day Jose Saravia. He was helpful and attentive the whole step of the way and got me out with a ne More

by jeffrey_1594
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Malena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Saravia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Mariano Rivera Honda responded

Your description of being welcomed personally by our front desk and Jose reflects the experience we strive to deliver. Hearing you’d recommend us 100 times is a tremendous compliment. Our team is pleased we could get you into your new Accord the same day.

September 18, 2026

I had a great experience working with Alex Mendoza! I walked in Monday morning, and by Thursday I was picking up my brand-new 2026 Honda Passport. Alex was so easy to work with, answered all of my ques More

by Cmdoherty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2026 -

Mariano Rivera Honda responded

Honest communication is at the heart of how our dealership operates. Knowing Alex’s prompt updates and thorough follow-through during your Passport purchase made the process seamless means a lot to us.

September 17, 2026

Exceptional, christian went above and beyond to accomodate me. Would be returning again whenever needed More

by dr.waqassid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Mariano Rivera Honda responded

Your mention of Christian going above and beyond highlights our service department’s dedication. Hearing that you’ll return whenever you need service on your Honda Accord means a great deal to our team.

September 17, 2026

I walked in off the street without an appointment after finding a nail in my tire wall. The service department fit me in after checking to make sure they had my tire in stock. Even washed my car. Everyone More

by GRAVESNYR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coding Morton 5 STARS TOO!
Sep 17, 2026 -

Mariano Rivera Honda responded

Knowing that fitting you in quickly after you found a nail in your tire made a difference is rewarding. Hearing that our service team was courteous and friendly, and that your Honda Accord Hybrid received a thorough wash, means a lot to us.