Marin Acura

Best purchasing experience...ever! My wife and I were thinking about a Honda Accord when I suggested we go check out the Acura's (since she loves them and she had owned two previously.) My wife and I were thinking about a Honda Accord when I suggested we go check out the Acura's (since she loves them and she had owned two previously.) We submitted a request through Costco and were contacted by Edmond Kim. Edmond is not your typical salesperson (Thank God!) We had a few phone and internet contacts with Edmond and eventually met with him and test drove the 2015 Acura TLX. Edmond was awesome. Actually, everyone who we ran into was great- even the lot porter in the back car storage lot while Edmond got the keys. Ultimately, we ended up ordering the color and equipment combo that my wife wanted. Edmond kept us up to date with the build date and called me when the car was on the truck to the dealership. Before picking up the car, my wife wanted to make sure the TLX had a spoiler on it - Edmond coordinated this effort through the service department completely, and it was installed beautifully, and on-time. (He even texted us pictures of the car all detailed with the spoiler on it - who does that?!? AWESOME!) Our experience in the finance department was also superb – very informational and no pressure (again, Thank God!) Upon pickup of the car, Edmond again was great, and made sure the deal went smoothly as planned. He even followed-up a few days later to make sure everything was okay and that we were happy. This really was unlike any other car buying experience we have ever had. I used to cringe at the word “salesperson”, however, our experience with Edmond was much, much different – all positive. He had no “hard sell” attitude, no seemingly ulterior motive. Even after the car sale was done, he was still kind, friendly, and seemed to take a genuine interest if we were happy with our purchase. I even got a “Merry Christmas” text – nice! We would whole-heartedly recommend Edmond Kim to our friends and family and would 100% do business with Marin Acura again. More

Worth the drive! Coming from Monterey County, the excellent customer service and overall experience at Marin Acura was worth the drive! Edmond was very helpful and I w Coming from Monterey County, the excellent customer service and overall experience at Marin Acura was worth the drive! Edmond was very helpful and I was driving home in my new car in no time! I have owned two Honda Accords, but will now only drive Acura! I love my new TL! More

Great Dealership!! We were thinking about purchasing a car from another dealer out of state while on vacation, but called Marin Acura to see if they would beat the price We were thinking about purchasing a car from another dealer out of state while on vacation, but called Marin Acura to see if they would beat the price (to avoid driving a new car home). Ryan was extremely helpful over the phone, and guaranteed a fantastic deal. We are still early in the buying process, but I couldn't be more pleased so far. I nice contrast to the many rude dealerships we have dealt with in the Bay Area. I would definitely recommend Marin Acura! More

Perfect experience Eddie did an amazing job. His customer service was exemplary. In all my years of purchasing a vehicle this was the smoothest and pleasant experience f Eddie did an amazing job. His customer service was exemplary. In all my years of purchasing a vehicle this was the smoothest and pleasant experience from start to finish. Thank you and we will definitely be back for our next purchase or lease. More

Thank you Marin Acura! This was the second MDX purchase we we made at Marin Acura - always a pleasure to do business with! Huge thanks to Eddie Gutfeld and Jean-Pierra Kabb This was the second MDX purchase we we made at Marin Acura - always a pleasure to do business with! Huge thanks to Eddie Gutfeld and Jean-Pierra Kabbara! You're the best! More

Service I am a regular customer to my local Acura dealership. Everyone I met has always been friendly. Karen crowd is especially awesome and consistently give I am a regular customer to my local Acura dealership. Everyone I met has always been friendly. Karen crowd is especially awesome and consistently gives good service. More

Great People, Great Place I went into buying my first car pretty much blindfolded, but immediately after walking into Marin Acura, it was taken off. From previous emails, to te I went into buying my first car pretty much blindfolded, but immediately after walking into Marin Acura, it was taken off. From previous emails, to texting, Ryan helped me throughout the entire process (In 1 Day!). After taking the test drive, I knew it was exactly what I wanted. I met with the finance manager, Jean-Pierre, and he made absolutely sure my lease was exactly what I wanted price wise. A very smooth process as well. And finally, before driving off of the lot, Manny showed me all of the awesome features my new Acura contained! Overall, couldn't have asked for a better experience. I look forward to working with Marin Acura when my lease comes up. Thanks a lot, guys! More

Great Christmas gift ! Best coustomer service ! We were first look buy a MDX , My wife and daughter them very like this suv , They hope that it will become the best Christmas gift , Really a dream c We were first look buy a MDX , My wife and daughter them very like this suv , They hope that it will become the best Christmas gift , Really a dream come true ! Thanks all employees service ! More

What a great day Eddie is amazing, friendly, helpful, and genuine. This was such an easy experience to where there was minimal stress. The entire process was pleasant Eddie is amazing, friendly, helpful, and genuine. This was such an easy experience to where there was minimal stress. The entire process was pleasant - which I had never experienced purchasing a car before. More

great experience from the moment we entered the dealership until today, more than a week later, marin acura, and particularly edmond kim, has ensured that are well tak from the moment we entered the dealership until today, more than a week later, marin acura, and particularly edmond kim, has ensured that are well taken care of. More