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Marino Chrysler Jeep Dodge

Chicago, IL

4.9
4,856 Reviews
Welcome to Marino Chrysler Jeep Dodge Ram! If you’re looking to upgrade to a new Chrysler, Jeep, Dodge, or Ram vehicle at a great price, you’ve come to the right place. At Marino Chrysler Jeep Dodge Ram (CJDR), we help drivers from across the Chicago, Skokie, Park Ridge, and Forest Park areas find the vehicles they need at prices they can afford. We even carry a wide variety of used cars. We’ve designed this website to serve as a powerful resource for drivers. Whether you’re looking for a brand-new car or professional service for the one you’re driving now, we can help.
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5133 W Irving Park Rd

Chicago, IL

60641

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Showing 4,856 reviews

February 07, 2022

I am fairly new to Chicago and wanted to buy a new Jeep Wrangler. This was my first time buying a brand new vehicle and also my first time purchasing a vehicle in Illinois. I walked in without an appointme More

by victoriaelliot95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Djendov
Feb 07, 2022 -

Marino Chrysler Jeep Dodge responded

Wow thank you so much for taking the time out of your day to write us such an incredibly kind and thoughtful review Victoria. We cannot even begin to tell you how much we appreciate our customers doing things like this. Online reviews are so important these days, and this really means a lot to not only us, but your sales person Jonathan as well. Thank you so much for choosing to do business with us, we truly appreciate you.

February 07, 2022

JC was great and made our purchase effortless. The turn time getting me into a vehicle was extremely quick. More

by entreclothingco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Marino Chrysler Jeep Dodge responded

Thank you so much EntreClothingCo! We could not be happier to hear that you had such a great experience with JC and that we were able to make it a quick and painless experience for you!

February 07, 2022

Recently leased a Jeep Compass with Marino and had wonderful experience working with Dave Carley. Making the deal was easy and fast and being my first time leasing a car appreciated how patient, frien More

by ukcourt16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Babani, Andy Schweinert
Feb 07, 2022 -

Marino Chrysler Jeep Dodge responded

Thanks for the awesome review Court! We are absolutely thrilled to hear that you had such a great experience with Dave and Pete, They are 2 of our best, and we could not be happier to hear that you think so as well.

February 04, 2022

Came in to purchase a Limited X Jeep Grand Cherokee and it was a pleasure to work with Kenny. He was professional, honest, knowledgeable, and reasonable. Easily the smoothest automobile purchase of my life More

by Altongaines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Sher
Feb 04, 2022 -

Marino Chrysler Jeep Dodge responded

Thank you so much for taking the time out of your day to leave us such a kind review Alton! We could not be happier to hear that you had such a great experience working with Kenny. We truly appreciate your business and we look forward to working with you again in the future. Please let us know if there is anything you ever need!

February 03, 2022

You brace yourself going into a car dealer. Prepare You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly More

by Dee Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS MARINO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Marino Chrysler Jeep Dodge responded

Thank you so much for the very kind words Dee! We are so happy to hear that you had such a wonderful experience with JC and the rest of our team. We truly appreciate your business.

February 03, 2022

Great experience! Fast and made it an easy deal. Was extremely happy to go in and out with my new car. More

by Malloy974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Schweinert
Feb 04, 2022 -

Marino Chrysler Jeep Dodge responded

That's exactly what we like to hear Malloy! Quick and easy, that's exactly how your car buying experience should be. Thank you for your business, we appreciate your kind words :)

February 02, 2022

An overall good experience. Surprisingly haggle-free price and financing and JC was very helpful. More

by PM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Marino Chrysler Jeep Dodge responded

Thank you so much for taking the time to write us a review PM. We take a lot of pride in offering an experience that blows away our competitors and we couldn't be happier to hear that you seemed to have noticed! We appreciate your business, and we appreciate your review very much. We look forward to seeing you at your next oil change.

February 02, 2022

Exceptional service! This is the second car we purchased with JC and as always he’s beyond helpful. He makes sure you get what your looking for and keeps budget in mind! More

by Hernandez.main
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Marino Chrysler Jeep Dodge responded

Thank you so much for this very kind review Hernandez. We could not be more thrilled to hear that you had such a great experience with JC. He is truly one of our best, and his feedback online consistently shows that. We will be sure to pass along your kind words, as they mean as much to JC as they do to us. Thank you for your business.

February 01, 2022

This is one of the best dealerships I’ve ever been to. My third vehicle with his dealership. Many more to come More

by Strong236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Sher
Feb 01, 2022 -

Marino Chrysler Jeep Dodge responded

Wow that's incredible. Thank you so much for entrusting us with 3 vehicle purchases for your family. We truly appreciate your business.

January 31, 2022

DO NOT DO BUSINESS!! Buyers bewareThis dealership from DO NOT DO BUSINESS!! Buyers beware This dealership from the moment I called them already had set themselves up for failure. They said I could come More

by Brian540
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Bermeo
Feb 07, 2022 -

Marino Chrysler Jeep Dodge responded

Brian we are sorry you felt that you were treated incorrectly. There was miscommunication from your saturday visit. We spoke to Andy who you talked to on the phone. Andy said we did not know you were en route. You showed up after closing hours and we were locking up. The team still tried to accommodate your requests. On Sunday you had written a scathing email to our manager that you felt slighted by our team. Again we are sorry you felt that way. We apologized and you responded that you would let us to try and salvage the deal and do a sight unseen trade appraisal on a 2018 Jeep Compass and you were already receiving Employee Pricing which is awesome for you. Not sure why you are calling us cheap in that regards. There are no numbers to hide. When we gave you what we thought was a fair trade appraisal you became incensed which is shown in your review. And yet you had other offers. That is the beauty about sales if someone else is willing to give you more, not sure how we were $2k different but no problem. Trade values are at an all time high right now which we are participating in. We need to keep selling our cars and giving fair trade in values. I saw the text messages from Anthony to you. You were upset cause we couldnt offer what you wanted. That happens in sales sometimes and we missed out on a sale opportunity and we will learn to make sure we are direct in responding to customers asking our hours. We are really sorry you are extremely upset and hope you drive safely.

Feb 07, 2022 -

Brian540 responded

There are many false points- Sight unseen and was the maxImum potential offer not a reduction due to sight unseen. Andy is not who I spoke to on Saturday - he happened to be the associated internet linked to my file and spoke directly to another sales agent who made this commitment. Then the agent on location Saturday assumed it was Andy when he looked up The account. I spoke to him Sunday after this all occurred. I was told the value for my trade could not be met due to the direct incentives I was receiving from Chrysler. This was told live over the phone. He noted I could get a better used offer with a reduction in incentives. Which is absolutely not what Chrysler would intend with eligible incentives. I finalized the deal with a much better dealership to work with who stood up to their word the next day. With a fair trade and not asking me to reduce my new car incentives.

Feb 07, 2022 -

Marino Chrysler Jeep Dodge responded

Brian no one said they were reducing your incentives. Please prove that someone said that. We offer any and all incentives to anyone that qualifies. You are stating a fair trade value which is what we said we would offer you if some other unknow dealer offered that that is great for you. We just could not make sense on your particular vehicle to offer you $2000 more than what we were interested in giving you.

Feb 07, 2022 -

Brian540 responded

It’s illegal to record phone calls without consent. Not sure how you want me to “prove it” He said clearly if you have less incentives we can give you more for your trade. I even made it a point to say how can you do that these are rebates. Either way - bad business. Highly not recommended.

Feb 07, 2022 -

Marino Chrysler Jeep Dodge responded

Our team absolutely did not say the things you are claiming. Take care drive safely.

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