Marino Chrysler Jeep Dodge

Excellent customer service This would be my second vehicle from MarinoCJD and the service and customer support are both A1. I would recommend Marino CJD to my family and friends This would be my second vehicle from MarinoCJD and the service and customer support are both A1. I would recommend Marino CJD to my family and friends. More

Jeep Grand Cherokee Purchase Kenny was the best saleman I’ve worked with. He was fast and to the point and didn’t beat around the bush. He showed me what I could afford and what w Kenny was the best saleman I’ve worked with. He was fast and to the point and didn’t beat around the bush. He showed me what I could afford and what worked best in my budget. Thanks again the Kenny And Marino for the great experience More

Purchase of 2019 Jeep Cherokee On Saturday 07/21/2018 we stopped in for a test drive on a vehicle that was not at the dealer. Dan the sales representative immediately arranged for s On Saturday 07/21/2018 we stopped in for a test drive on a vehicle that was not at the dealer. Dan the sales representative immediately arranged for someone to go and get the vehicle my father wanted to test drive. During the test drive he made sure he explained all the features that the car had so that I could translate and later show to my father. His patience and professionalism was greatly appreciated. I gave him a brief description of what my father needed in his car and he made it happen. We drove out with a car that was suitable for my father who is a senior citizen. I would highly recommend seeing Dan for any needs at this dealership. Overall we had a great experience and Dan was very helpful!! More

Some of the best customer service ever! With the exception of stays at five star resorts and shopping at Nordstrom, I have never experienced this high a level of customer service. No pressu With the exception of stays at five star resorts and shopping at Nordstrom, I have never experienced this high a level of customer service. No pressure, totally chill sales guy Gerardo Baez is more like your personal tour guide of the car (we got a Jeep Rubicon) and helped us get to know the features organically. And when it came time to get the deal done.....our experience got even better. My husband has a really hectic schedule and it turned out the only time he could sign the papers was during a break in his conference. The dealership is in Portage Park and my husband was downtown off Michigan Avenue. Wonderdul Gerardo brought the Jeep to the hotel, came upstairs to meet me and my husband, and got those papers signed. As I left the hotel, the doormen were amazed at the tale of how we got the brand new Jeep - and of course they loved the car too. These are Four Seasons doormen, they know a thing or two about customer service. One guy made note of the Marino name on the back of the car and remarked - guess that’s where I’m going next time I buy a car. More

Great deal I’m so glad I came to Marino and jc great deal and customer service thank you so much for my brand new dodge caravan 2018 I’m so glad I came to Marino and jc great deal and customer service thank you so much for my brand new dodge caravan 2018 More

Worst experience ever I had looked at quite a few vehicles and found 2 that i had liked at this dealership. I verified that both were still available before i went since i I had looked at quite a few vehicles and found 2 that i had liked at this dealership. I verified that both were still available before i went since i lived almost 3 hours away. When i got there I found out one had been sold the day before, was a little upset about that since i had an email saying it was there. I tested out the second one that i had liked and wanted to see what deal could be worked out with my trade in. When the sales guy came back with my offer he informed me that the vehicle had been sold while i was waiting. At this point i was so upset I didn’t even know what to think! I was outraged! They kept trying to make different deals because they wanted to help me out... i do not recommend this dealership, they are under staffed and I spent over 3 hours there to be extremely unsatisfied with my experience. They need a better system for managing sales and customers. I liked my salesman but he was limited on what he could do. When you walk in and see 20 comfortable couches, plan on being there for awhile! More

Excellent service I recommend this dealership excellent service sales man jerry was awesome he was able to get me a great deal explain everything in detail very helpful I recommend this dealership excellent service sales man jerry was awesome he was able to get me a great deal explain everything in detail very helpful More

World Class Service We drove an hour from the suburbs to this dealership and after 2 months shopping for a new car we met Dan Koljovic a sales person that did not pressur We drove an hour from the suburbs to this dealership and after 2 months shopping for a new car we met Dan Koljovic a sales person that did not pressure us and took time out to build a relationship and listen to our needs. We left with a new Jeep Cherokee Trailhawk. More

Excellent car buying experience I brought my car in for repairs, which turned out to be costly and, given an aged vehicle, I decided to look for a new car. Ralph was very professiona I brought my car in for repairs, which turned out to be costly and, given an aged vehicle, I decided to look for a new car. Ralph was very professional in service and getting me checked in. Dan, my salesman, was patient with my needs and helped me through what can be a trying process in buying a new car. I felt like my desires for features in a vehicle were highly respected and every effort was made to find a vehicle with which I would be happy. Would definitely recommend Marino! More

Excellent experience!! The service was great !! JC took care of me and I got myself a new 2019 Jeep Cherokee for an outstanding price ! I will totally recommend this dealers The service was great !! JC took care of me and I got myself a new 2019 Jeep Cherokee for an outstanding price ! I will totally recommend this dealership to everyone I know ! Thank you so much !! I’m a happy customer . More