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Avo Injian

Overview Reviews (116)

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Avo Injian

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.5

116 Reviews

Overview Reviews (116)

4.5

116 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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116 Reviews of Avo Injian

September 25, 2026

Dealership Rating

Employee Rating

There is no better service writer than Avo Injian! He is always on top of any service request I have had and communicates progress every step of the way. Very knowledgeable and pleasant. He is always on top of any service request I have had and communicates progress every step of the way. Very knowledgeable and pleasant. More

by BRAD85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Mark Christopher Auto Center responded

Brad, I truly appreciate your kind words about Avo and the exceptional service he provides. It's great to hear that he has been attentive to your service requests and has kept you informed throughout the process. We look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 25, 2026

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I had several issues with my car. All three were fixed. It was in a bit longer than I would like, however, it was due to parts needing to be shipped to this service center and I appre All three were fixed. It was in a bit longer than I would like, however, it was due to parts needing to be shipped to this service center and I appreciated the consistent communication from Avo. More

by jennyvetere56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 26, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Jenny! I appreciate your understanding regarding the delays due to parts shipment. I'm glad to hear that Avo was able to keep you updated throughout the process and that your car's issues were resolved. Your feedback is valuable to us, and we hope to provide an even better experience during your next visit to Mark Christopher Auto Center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 23, 2026

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Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More

by luis.nunez812

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna, Juan Fletes

Sep 23, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I’m glad to hear that you had a smooth experience at Mark Christopher Auto Center and that our service writer was able to provide clarity and transparency. I appreciate your understanding regarding the check-in time and hope to serve you even better on your next visit. Don't hesitate to reach out if you have any further questions or need assistance! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2026

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Employee Rating

Its a dealership located in Ontario California. Their service department appeared to be very busy Their service department appeared to be very busy More

by vargy3

Verified Customer

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Recommend Dealer

Yes

Sep 16, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you taking the time to share your experience at Mark Christopher Auto Center. It's great to hear you noticed our busy service department, as it reflects our commitment to providing quality service. If you have any specific concerns or suggestions, please feel free to reach out. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 12, 2026

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Employee Rating

Avo was a great help and transparent throught the whole process of having my headlight replaced process of having my headlight replaced More

by DOMINICKBROWN2

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Sep 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback, Dominick! I’m glad to hear that Avo provided great assistance and transparency during your headlight replacement at Mark Christopher Auto Center. I appreciate your support and we look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 10, 2026

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Avo is a great service writer, service is fast and he is very responsive Great to work with very responsive Great to work with More

by 1102

Verified Customer

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Recommend Dealer

Yes

Sep 11, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Avo and our service team at Mark Christopher Auto Center. I'm delighted to hear that you had a positive experience and found our service to be fast and responsive. We look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 06, 2026

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Employee Rating

My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More

by buttonfly91701

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna, Juan Fletes

Sep 07, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the oil leak from your truck, and I appreciate your feedback. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to me directly, and I would be happy to discuss thisfurther with you. I am here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 02, 2026

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Employee Rating

Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More

by davidblock614

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Javier Juarez, Cesar Luna, Juan Fletes

Sep 02, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2026

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Great customer service by Avo. Very attentive to our needs. Provided updates and our car was serviced in a timely manner. Very attentive to our needs. Provided updates and our car was serviced in a timely manner. More

by MREL55

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your positive feedback! I’m glad to hear about your great experience with Avo at Mark Christopher Auto Center. We are dedicated to providing attentive service and timely updates, and it’s fantastic to know we met your needs. We look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2026

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Employee Rating

All staff are incredibly helpful and attentive. My vehicle was serviced perfectly and returned sparkling clean. My vehicle was serviced perfectly and returned sparkling clean. More

by kevin.webb

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Dino Picanzo

Aug 27, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Kevin! I’m thrilled to hear that our team provided you with helpful and attentive service. It’s great to know your vehicle was serviced perfectly and returned to you sparkling clean. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932