My truck leaked oil all over our paver driveway.
Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up.
Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up.
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by buttonfly91701
Verified Customer
Verified Customer
Service Price Transparency
Takes forever for anyone to acknowledge you’re there.
No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones.
No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up.
No communication on the status of my truck without me having to reach out and ask.
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by davidblock614
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2026 -
Mark Christopher Auto Center responded
Thank you for sharing your feedback, David. I appreciate your input regarding your experience at Mark Christopher Auto Center. I understand that timely communication and acknowledgment are vital, and we strive to improve in these areas. Please feel free to reach out to me directly to discuss your concerns further. Your insights help us enhance our service.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Great customer service by Avo.
Very attentive to our needs. Provided updates and our car was serviced in a timely manner.
Very attentive to our needs. Provided updates and our car was serviced in a timely manner.
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by MREL55
Verified Customer
Verified Customer
Service Price Transparency
Aug 31, 2026 -
Mark Christopher Auto Center responded
Thank you for your positive feedback! I’m glad to hear about your great experience with Avo at Mark Christopher Auto Center. We are dedicated to providing attentive service and timely updates, and it’s fantastic to know we met your needs. We look forward to welcoming you back next time!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
All staff are incredibly helpful and attentive.
My vehicle was serviced perfectly and returned sparkling clean.
My vehicle was serviced perfectly and returned sparkling clean.
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by kevin.webb
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Kevin! I’m thrilled to hear that our team provided you with helpful and attentive service. It’s great to know your vehicle was serviced perfectly and returned to you sparkling clean. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Avo is an exceptional service representative at Mark
Christopher. He maintains communications throughout the service process.
Christopher. He maintains communications throughout the service process.
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by Gabriel Martinez
Verified Customer
Verified Customer
Service Price Transparency
Aug 23, 2026 -
Mark Christopher Auto Center responded
Thank you for your kind words, Gabriel! I’m thrilled to hear that Avo provided you with exceptional service and maintained clear communication throughout the process. We pride ourselves on our customer service at Mark Christopher Auto Center, and feedback like yours truly motivates us. We look forward to serving you again in the future!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
The service during my last visit was disappointing.
I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of t
I had a scheduled appointment for an oil change, but my car was there for approximately three hours. I also requested a car wash, but at the end of the visit I was told they had run out of time, which was frustrating considering how long the vehicle had already been there.
When the service was completed, I felt rushed out because the location was closing. No one took the time to review the service with me or explain whether any issues were found, if everything checked out, or if there was anything I should be aware of. I was essentially handed my vehicle and rushed out the door.
For a scheduled service appointment, I expected better communication and a more thorough customer service experience.
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by jcreu79
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2026 -
Mark Christopher Auto Center responded
Thank you for sharing your experience. I understand your concerns regarding the extended wait for your oil change, the car wash not being completed, and leaving without having the opportunity to discuss whether anything was found during the service. Your comments highlight the importance of keeping customers informed and providing a proper service review at Mark Christopher Auto Center.
Please feel free to reach out to me directly if you would like to discuss your visit in greater detail. We remain dedicated to making each service appointment organized, informative, and customer-focused.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Don’t trust this dealership with your automobile.
They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealershi
They will price gouge you and not even fix what you came in for. Paid 1200 for subpar work with a xxxx xxx grin. I would not recommend this dealership to anyone and will never do business with them again.
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by Laura
Service Price Transparency
Aug 20, 2026 -
Mark Christopher Auto Center responded
Thank you for your feedback, Laura. I appreciate you taking the time to share your experience, and I understand your concerns regarding the service you received at Mark Christopher Auto Center. Your satisfaction is important to us, and we strive to maintain high standards. I encourage you to reach out to me directly so I can discuss your experience further. Thank you again for your insights.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
My service advisor Avo is the best.
Awesome customer service and kept me updated ever step.
Awesome customer service and kept me updated ever step.
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by erniedom
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Mark Christopher Auto Center responded
Thank you for your wonderful review, Ernie! I’m thrilled to hear that Avo provided you with excellent customer service and kept you updated throughout your visit. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience. Looking forward to seeing you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Excellent Service
I had my 2025 Silverado 1500 3.
0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throug
0L Duramax serviced here, and Juan Fletes did an outstanding job as my service advisor. He was professional, knowledgeable, and kept me updated throughout the entire process. Everything was handled smoothly, and I really appreciated the level of communication and customer service. I highly recommend Juan and the service department!
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by RAMIMAHROOM279
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Mark Christopher Auto Center responded
Thank you for your review, Rami! I’m happy to hear you had an excellent experience with your 2025 Chevrolet Silverado 1500 at Mark Christopher Auto Center. Juan is indeed a valuable member of the team, and it's great to know he provided you with the professional and attentive service you deserve. We appreciate your recommendation and look forward to seeing you again for your future service needs.
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Avo handled my service issue in the most professional and
efficient manner possible. His professionalism was greatly appreciated.
efficient manner possible. His professionalism was greatly appreciated.
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by CARLOS.DELAISLA
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Mark Christopher Auto Center responded
Thank you for your awesome feedback, Carlos! I’m pleased to hear that Avo provided you with professional and efficient service. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience. I appreciate your kind words, and we hope to see you again soon!
Sincerely,
Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932