Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,196 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,196 reviews

May 03, 2024

Fabulous service and the finance was all completed within 2 hours! My mom loves her new 2024 Buick Encore GX! More

by fabianaspinelli70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mark Christopher Auto Center responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 02, 2024

Excellent service always, and professional crew and easy to work with. They get the job done all the time. More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
May 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

Joel did a great job of explaining all the features of the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot o More

by Tristin Hursey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback, Tristin. We appreciate your comments and are happy to hear that Joel was able to meet your needs. At Mark Christopher Auto Center, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 02, 2024

From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More

by Leogarcia8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cuevas
May 05, 2024 -

Mark Christopher Auto Center responded

Leo, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 02, 2024

very professional and honest. .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You More

by LAW4Y2K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alazar Omari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray khouri
May 05, 2024 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Emad and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 02, 2024

I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as More

by BOBBIACSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu Domon
May 03, 2024 -

Mark Christopher Auto Center responded

Thank you for alerting me to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2024

Alex was Awesome with me, he took his time to show me the truck and went over things together. also Lee was too. More

by teamorta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
May 03, 2024 -

Mark Christopher Auto Center responded

What an enjoyable review to read! It is reassuring to know Alex and Lee provided you with a hassle-free and great shopping experience. Mark Christopher Auto Center’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 01, 2024

As a company, this is the second truck we have purchased from Mark Christapher and Jason Ho specifically. We were able to quickly and efficiently purchase the truck along with a trade it that he was able to More

by SCOTT.FROSTROM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Scott. We are very happy to hear that Jason could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 01, 2024

Loved how they took the time to explain the difference of the two trucks I was interested in ! More

by carlosframing93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ara
May 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Carlos! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 30, 2024

Excellent salesman! I will refer our salesman and Mark Christopher! Thank you for making it painless! More

by giggieandeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ara
May 02, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share with us! The goal of the Mark Christopher Auto Center team is to ensure a painless and enjoyable purchasing process for each of our customers. I'm happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

...
130
...