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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,182 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,182 reviews

February 05, 2024

Always a positive, friendly, and quick place to do your car repairs/service 10/10 More

by samperio_jay24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Mark Christopher Auto Center responded

Sam, thank you for your kind words. We feel our service department is what makes Mark Christopher Auto Center special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2024

Cesar my service representative did a really good job doing everything in his hands to help me... General Motors was the one that toke to long to have the water pump and was me the one who got the water More

by Daniel Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cardenas
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Feb 07, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review, Daniel! I am very happy to hear that Cesar could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2024

Appreciate the quick service . Excellent staff will be coming back in the future . Thank you Julie More

by israel3830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Feb 07, 2024 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2024

Great customer service and selection of vehicles. Thank you to Edy and Cesar for all your help! More

by estrobaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caesar
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Feb 07, 2024 -

Mark Christopher Auto Center responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 05, 2024

Yesterday I purchased an AT4 truck and I couldn’t be happier with the service I received from everyone. JC Cavazos was my sales manager and made my purchase seamless. Great team at Mark Christopher Au More

by mcmagliano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2024

Wait was extremely long. My service advisor was a terrible communicator with the status of my vehicle even after I asked him 3 hrs in. Total wait time with an appointment w More

by SHOOZE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
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Feb 06, 2024 -

Mark Christopher Auto Center responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2024

Jerry Pena was very attentive and friendly throughout he made my truck purchase experience as enjoyable as possible More

by R.MENDOZA0358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
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Feb 06, 2024 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience with Jerry. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2024

Brought my vehicle in this past Friday 2/2/24 for an oil change and inspection. I advised that there was a nail in the front driver side tire. After completing the oil change which the car smells after driv More

by tennesseet33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2024

Quickly/efficient always professional , very happy with service on both my cars.Been that way for awhile More

by GOOSEAND25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Olson
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Feb 06, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2024

Jeff Rizzi and his team always provide exemplary service and are always polite and professional. I am always recommending Mark Christopher because of the service I receive. More

by JCMARTINEZ507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, JC. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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