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Mark Christopher Auto Center

Ontario, CA

4.5
10,183 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

February 04, 2024

Jerry Pena was very attentive and friendly throughout he made my truck purchase experience as enjoyable as possible More

by R.MENDOZA0358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
Feb 06, 2024 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience with Jerry. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2024

Jonathan Villa was our car salesman and was able to give us the best deal on our Lyriq. He was helpful, not pushy at all but got us a really fair price on the car. Edwin Lee on Finance was able to explain a More

by Faith P
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Villa, Edwin Lee
Feb 06, 2024 -

Mark Christopher Auto Center responded

Faith, first and foremost thank you so much for leaving this fantastic review! At Mark Christopher Auto Center, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new Lyriq and can't wait to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 04, 2024

Wait was extremely long. My service advisor was a terrible communicator with the status of my vehicle even after I asked him 3 hrs in. Total wait time with an appointment w More

by SHOOZE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
Feb 06, 2024 -

Mark Christopher Auto Center responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2024

JT in the commercial fleet vehicles took care of me beyond what I expected. I was nervous about buying a new work truck, but he explained everything upfront no hitting tactics and met my needs with pri More

by michaeljonesconstruction17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Michael! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 03, 2024

Nobu Domon has been my Service Advisor since 2014. He has ALWAYS given me OUTSTANDING service. He IS the reason I travel a distance to have my service performed at Mark Christopher, even during the pa More

by Take 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2024

I had yet another great experience here! Always great customer service, they are very thorough and explain everything to me. They also had me in and out within 2 hours which I really appreci More

by califgurl1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2024

Cesar was amazing and made the process smooth. usually, im stuck at the dealer ship for hours on end but with Cesar, not only was i able to get the deal i wanted but i was also able to get in and More

by OSCAR19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Valenzuela
Feb 05, 2024 -

Mark Christopher Auto Center responded

Oscar, I'm pleased to hear that Cesar took care of you and that everything went very smoothly. I hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2024

Avo Is my service rep here at the dealership, I highly recommend seeing him very thorough And does great in following up don’t hesitate to give them a call for your service needs More

by fakhouri00
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2024

We are pleased with our purchase. My boyfriend and I were looking to buy a truck and we were approached by salesman Luis. He was very kind and made us feel at ease. Buying a vehicle a More

by lyfe_lover
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for the feedback! I am happy to hear about your positive experience at Mark Christopher Auto Center, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 02, 2024

I am very pleased with the service I received. They were very helpful and courteous. My car needed a new valve and an oil change and it was done the next day. More

by banditboy930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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