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Mark Christopher Auto Center
Ontario, CA
10,095 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,095 reviews
December 12, 2023
Recently we've had to bring our SUV in for service. We've dealt with Julie Escobar, Service Advisor and always ask for her. She's knowledgeable and has a terrific personality! Thank you, Julie for a We've dealt with Julie Escobar, Service Advisor and always ask for her. She's knowledgeable and has a terrific personality! Thank you, Julie for always being ready and willing to help. More
by juslorich
Verified CustomerEmployees Worked With
Julie Escobar
December 12, 2023
You need a service driver to take me back to my office when my car is getting serviced I had to wait 3 hours there for a simple oil change when my car is getting serviced I had to wait 3 hours there for a simple oil change More
by DIAZROCKY007
Employees Worked With
December 11, 2023
I paid a lot to get my car fixed (and was off of work for 2 and a half weeks) and not only am I still leaking oil (the root of my issues), the multi-point inspection was done inadequately as I noticed my bra 2 and a half weeks) and not only am I still leaking oil (the root of my issues), the multi-point inspection was done inadequately as I noticed my brakes were grinding when I got home when I was told they were all fine. I had to change my brakes myself when they could've been fixed there as much as I paid for the service and labor. I am highly dissatisfied. More
by dzyl5001
December 11, 2023
Work was completed quickly with no issues. My vehicle was immediately worked on and the job completed on time. Great Job My vehicle was immediately worked on and the job completed on time. Great Job More
by MTAROZZI
Employees Worked With
December 10, 2023
This dealership is easy to work with and the customer always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy More
by auntebecky
December 10, 2023
I worked with the salesperson for 3 days and drove 6 hour to purchase my vehicle at Mark Christopher. After arriving my experience was not as stated or expected. I chose to drive back home but wanted upper m to purchase my vehicle at Mark Christopher. After arriving my experience was not as stated or expected. I chose to drive back home but wanted upper management to understand my frustration. After speaking with upper management we were able to come to a deal and I ended up purchasing my vehicle. I did have an excellent purchase the second go around but wished it would have been like that from the start. In all, the dealership is very friendly and professional and took care of my purchasing needs. More
by d.payne3
Employees Worked With
Not sure
December 10, 2023
The team at Mark Christopher is friendly & knowledgeable. They were dedicated to making sure I got the car I loved. They were dedicated to making sure I got the car I loved. More
by gina.orona
December 09, 2023
Jonathan Trimble was very helpful and knowledgeable and my the buying experience pleasant and painless my the buying experience pleasant and painless More
by ramiro81
Employees Worked With
