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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

October 30, 2023

Nice people, great personalities and communication. This is my number 1 choice to service my vehicle More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Mark Christopher chevy and Cadillac service departments each recently serviced each of my cars. one for routine 50k mile maintenance and one for extending life on 250k mile tahoe. Overall the outcomes wer More

by BRIMSTN24
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2023

Jason was great. No pressure from him which is great. The whole buying experience was easy. More

by ksullivan909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Very professional I have been buying cars here since 1987. Nick has been my salesperson since 2014 More

by RLPMONTANEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Alex Sarabia was so nice and helpful, he made our journey at Mark Christopher a great experience. More

by sol3484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Alex could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Bad service over priced I would not buy for them anymore Do you want to sell your more than you need? More

by omar26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Omar, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2023

I had an appointment at 8:30am and did not get my car back until 4pm and no one called me I had to call to check on the status of my car More

by ashley_salazar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Mark Christopher Auto Center responded

Thanks for your review, Ashley. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I appreciate you providing us with this feedback so that we can improve our services going forward. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2023

Provided no service to vehicle. Unable to provide service on abs sensor for a 2017 gmc Sierra More

by SHAUNPMCINNIS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Shaun. I’d like to discuss this situation with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2023

When we left with our new car we were given the wrong key to start our car. Thank god got the spare. Had to make a trip back to the dealership. There was so much confusion with our deal with our salesman I t More

by bertachavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tomas
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Hello, we appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 28, 2023

Julie kept me updated on how things were going. And truck temporarily repaired as promised More

by CURTISCOKER53
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
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Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Julie does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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