Mark Christopher Auto Center

I was pleased with my sales person Dave. The problem most of the time comes in with the finance department. Adding things to the paperwork that I didn't know about, telling me one thing and The problem most of the time comes in with the finance department. Adding things to the paperwork that I didn't know about, telling me one thing and doing something else. All I wanted was to purchase this nice truck through my Credit Union. I hate when people are sneaky and not being truthful. More

Quick service with my appointment. I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I w I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I waited for about 5 minutes before I got out then walked inside. I stood there for about a minute until someone even noticed I walked in or they were just ignoring me. The gentlemen said “Someone will be with you in just a second.” Someone finally helped me then said I had to see someone else in order to get checked in. Booking an appointment online it doesn’t give the name of who you are supposed to check in with. Got to her, she checked me in quickly. While waiting both in the “service” and the customer lounge inappropriate language was thrown around like the military. I saw this cause I was in and was shocked. It didn’t bother me but I for sure wouldn’t want to bring children or my grandparents in here. Super average to me but customer service and professionalism goes a long way. Not sure if I will be back or not and wouldn’t recommend to others as of now. More

Daris 5 Excellent service. Friendly, knowledgeable staff. Coffee machine and TV were appreciated, too. Thank you! Friendly, knowledgeable staff. Coffee machine and TV were appreciated, too. Thank you! More

Car given for recall issues. Car taken and then report that parts are not available. Very pathetic and poor service standards Absolutely horrible Car taken and then report that parts are not available. Very pathetic and poor service standards Absolutely horrible More

They charged $200 to tell me what I know (the radiator leaks). That’s why we took it there in the first place. I did not go thru with this service. leaks). That’s why we took it there in the first place. I did not go thru with this service. More

They Went above and beyond to help me out. They really care about there customer base. They really care about there customer base. More

Nobu at the Cadillac Service center was amazing. Kept me in the loop with my repairs and pick up time etc. pleasant experience. Kept me in the loop with my repairs and pick up time etc. pleasant experience. More

Nobu & the Tech did a great job! Overall the waiting area was comfortable with refreshments Overall the waiting area was comfortable with refreshments More

My experience was absolutely wonderful and I would come back to buy another truck Amazing back to buy another truck Amazing More

Despite an unfortunate miscommunication initially, Nick stepped in and, with Management's support, turned the situation into a positive transaction. Total class. stepped in and, with Management's support, turned the situation into a positive transaction. Total class. More