Mark Christopher Auto Center

Friendly staff ,very helpful . Waiting area was extremely comfortable ,well kept , and I enjoyed the coffee. Waiting area was extremely comfortable ,well kept , and I enjoyed the coffee. More

No communication from repair rep. Waited six days of hearing nothing before calling. Each time calling had to go through someone else who would only tell me that they would have my re Waited six days of hearing nothing before calling. Each time calling had to go through someone else who would only tell me that they would have my rep call me back. Eventually moved to email to make sure I had a paper trail. They gave an estimate of four things all doable by a layman and at markups of parts of 2 to 4 times MSRP. I replied in email I only wanted one of the four things done, and only if they could do it by that day so I could pick up truck. Got no response and had to go through the phone process again just to pick it up, with the rep being near impossible to contact. Finally I just got a ride there to get my truck back before closing. They had done two of the four things but I had proof in the email I only authorized one. The rep argued with me that the work was already done and it took some time to convince him that it was not my mistake. The rep, Ray was his name, made it an absolutely terrible experience and at the same time wasted the dealership's money giving ultimately free work after I argued it off the bill. More

Sal was very helpful in going over pricing and getting us the deal we wanted on our new Equinox. There were no unnecessary fees and dealer installed options. It took about 3 hours to be out the door which wa the deal we wanted on our new Equinox. There were no unnecessary fees and dealer installed options. It took about 3 hours to be out the door which was quicker than a lot of other dealers I’ve been to. There was no haggling and going back and fourth, overall great experience. More

Easy process for purchasing a vehicle. Very friendly and knowledgeable, would definitely recommend to others. Very friendly and knowledgeable, would definitely recommend to others. More

I needed my rear emblem to be changed and I was told by the service staff to see the parts staff. I was then told by the parts staff to go to another dept. Then I was told to find a guy by his name. Wh the service staff to see the parts staff. I was then told by the parts staff to go to another dept. Then I was told to find a guy by his name. When my car's service was completed, they did not go over in person about what was done or when I had to do my next service. Very bad on communication. More

First time utilizing this Cadillac service center but received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waitin received Great service thus far and it might become my permanent service center. 2 hours estimated but out in 1.5 hours. Comfortable and clean waiting area. Service Consultant, Nobu was courteous, knowledgeable and assisted me with retrieving and applying My Cadillac Rewards towards my service cost. If you have not enrolled in the My Rewards Program then please do. More

Mr James was very professional,worked with me on making sure I was happy with the deal sure I was happy with the deal More

Mark christopher auto center provided perfect service. Kayla was great! Got me in and out with no issues! Kayla was great! Got me in and out with no issues! More

Car held 7 days for simple fix with various stories as to why. Poor 1st impression. Never stepping foot in this place again. why. Poor 1st impression. Never stepping foot in this place again. More

JT did a great job in helping me get my new fleet car this last Saturday this last Saturday More