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Mark Christopher Auto Center

Ontario, CA

4.6
11,162 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,162 reviews

December 11, 2023

I paid a lot to get my car fixed (and was off of work for 2 and a half weeks) and not only am I still leaking oil (the root of my issues), the multi-point inspection was done inadequately as I noticed my bra More

by dzyl5001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrido
Dec 12, 2023 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our service department. Here at Mark Christopher Auto Center, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 10, 2023

Speedy service and friendly staff. - wait room was also very comfortable. Would definitely recommend this service station More

by veronica.diaz0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 12, 2023 -

Mark Christopher Auto Center responded

To say thank you is not enough, Veronica! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Mark Christopher Auto Center again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 10, 2023

The team at Mark Christopher is friendly & knowledgeable. They were dedicated to making sure I got the car I loved. More

by gina.orona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis Franco
Dec 12, 2023 -

Mark Christopher Auto Center responded

Gina, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 10, 2023

I worked with the salesperson for 3 days and drove 6 hour to purchase my vehicle at Mark Christopher. After arriving my experience was not as stated or expected. I chose to drive back home but wanted upper m More

by d.payne3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 12, 2023 -

Mark Christopher Auto Center responded

I am glad to hear that your visit was an overall positive one. I am happy we could get you in the perfect new ride. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 10, 2023

This dealership is easy to work with and the customer always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy More

by auntebecky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee
Dec 12, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 09, 2023

very good service thanks for everything I am goin Christopher auto center for may services car More

by lugos4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo
Dec 11, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 09, 2023

Jonathan Trimble was very helpful and knowledgeable and my the buying experience pleasant and painless More

by ramiro81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that Jonathan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 08, 2023

Our salesman John was great! He was very professional and friendly. He made our experience smooth. More

by miguel_estella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Dec 11, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Miguel. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 08, 2023

Working with JC was great. He worked hard to make the deal work and contacted me right away when I had questions. He even went the extra mile after the deal to help with a few More

by michael.p.cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mark Christopher Auto Center responded

Michael, I loved reading this review! Happy customers are our aim, and it appears JC really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 08, 2023

Our salesman Alex was very courteous and professional. He is an outstanding addition to your sales team. More

by jmjvalle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Mark Christopher Auto Center responded

Hello and thank you for your kind words! Alex is a great asset and I am glad to hear he provided an excellent experience for you. I thank you again and we look forward to servicing you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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