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Mark Christopher Auto Center

Ontario, CA

4.6
10,336 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,336 reviews

February 25, 2023

Great job in and out of dealer in 45 mins checked out the truck made a deal sign paperwork and on my way More

by JOEFELIX78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 25, 2023

Great customer service and very friendly. Really enjoyed my experience. I was able to take my vehicle right away and get it serviced. More

by Jaqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Erika (rental department)
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 25, 2023

Great customer service, would highly recommend to family and friends. They made the whole experience painless. More

by JLENEW13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Madrigal
Feb 28, 2023 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Work was on time but it’s hard to make an appointment. Tried several times left message finally went in person. After I talked to Julie it was a piece of cake. Thanks More

by Glennr767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie in service four ??
Feb 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Feb 28, 2023 -

Glennr767 responded

😁

February 24, 2023

Wait was about 4 hours long. Way to long of a wait 2 hours is understandable was late to work. More

by PANAYA0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

• No-pressure, didn't feel rushed • Trustworthy • They listened to me • Quick and painless — the dealership made the process easy • Quick and clear communication. • F More

by Ernesto.calderon52
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Feb 28, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

The dealership and it's advisors work very hard to get and keep our fleet up and running More

by wvanderlinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar, Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Nobu is very helpful and he texted me to keep me updated, texting is a great way to communicate. Thank you Nobu . If I can say to fix one thing is when trying to make a appt it’s hard to get through the line More

by Jackie-ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu and Dario
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Always kind, polite and good service, and glad Cadillac side is open once again , thanks More

by 1958topcat0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 28, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 24, 2023

Great customer service from Jackie. Quick service! Oil change done before I could finish my breakfast More

by JEZZZZ42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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