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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,611 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,612 reviews

April 09, 2023

The service person was very friendly and informative. Time spent in the waiting room was relaxing. More

by NENARAM1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 11, 2023 -

Mark Christopher Auto Center responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2023

They were very helpful and friendly and did a great job on the service. Jim More

by Jin Galyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 11, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Jin! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2023

My oil pan was damaged during oil change. They needed to replace the whole thing. It took three days to get my truck back More

by LUIS.ORTEGA513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who damage the oil pan
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Apr 11, 2023 -

Mark Christopher Auto Center responded

Luis, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2023

Everyone was very cordial and there was someone to greet us when we arrived. Our car was processed very quickly without having to wait a long time. Service was great! More

by george97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Apr 11, 2023 -

Mark Christopher Auto Center responded

George, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 08, 2023

The service was quick & very professional from the labors that took the vehicle to the service consultant to the labor that delivered the vehicle to me. They are all very courteous too!!! More

by cantubacl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar, Matt Torres
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Apr 11, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2023

Everything was good and efficient, Avo is great to work with. Always Johnny on the spot. More

by CHERYL38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
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Apr 11, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Cheryl! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 07, 2023

Excellent service , beautiful car delivered at night to my house , very nice person who spent time with me to learn about my car . I definitely recommend them Thanks for your service 🙏🙏🙏🙏🙏 More

by nabahet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 06, 2023

Ray Peters was a great help in getting me taken care of and was in the he projected to fix everything. More

by danny.brown77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peteres.
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Apr 10, 2023 -

Mark Christopher Auto Center responded

Danny, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2023

Very nice dealership, courteous service. However, 2.5 hours was a bit long & tiresome for a simple oil change &service. More

by goingonjeannie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobou
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Apr 10, 2023 -

Mark Christopher Auto Center responded

Thanks for your great review. We do appreciate your patience with the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2023

Good sale rep Kayla on point with everything was good help all the way to delivery of vehicle More

by carlos_acont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla cliff
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Apr 07, 2023 -

Mark Christopher Auto Center responded

Carlos, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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