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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

December 15, 2022

Ray was very nice and pleasant! My car was serviced at the appointed time, and the technicians were very nice and polite, and I have no complaints about the service. I received only More

by Givens.Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray! Service Advisor!
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Dec 19, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2022

Johnny was so awesome did a great job in showing us the new car. Thanks again More

by rcarreon7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
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Dec 19, 2022 -

Mark Christopher Auto Center responded

Thank you so much for leaving this awesome review of our dealership. Johnny truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 15, 2022

I have a new car with 4,000 miles on it. It needs to be in the shop for 2 to 3 days to repair. They do not have a loaner car and no rental cars on site. I can’t figure out a way to get renta More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 15, 2022

Excellent service and pleasant experience. Definitely made my purchase fast and efficient. Thank you everyone. More

by GRISELDARZ72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 15, 2022

Although my issue was a problem with GM and the lemon law, Mark Christopher's staff is A+ rating for customer service. They have always gone above and beyond to make my experience at their dealership a More

by GMalkus
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Gonzalez
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Dec 19, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 14, 2022

Nobu was great customer service fast service communication was always great will give a five start service More

by Abe1721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Dec 16, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Dec 16, 2022 -

Abe1721 responded

Awesome

December 14, 2022

Terrible service. ..my service agent never once called by phone or answered, i was updated by text More

by vazquezz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobu
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Dec 16, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Dec 16, 2022 -

vazquezz24 responded

Now you guys wanna talk

December 14, 2022

I come to this dealership because of the service department is great, they take care of my GMC. Thanks! Ray Peters. More

by Littleone2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Report | Print
Dec 16, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2022

One of the GREATEST I've been to so far. I APPRECIATE Ray Peters customer service skills, he's well knowledgeable in the service department. More

by Littleone2268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Report | Print
Dec 14, 2022 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 13, 2022

I understood the diagnosis was challenging but during the month long experience I had poor communication from the service center. More

by Ktbrady1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario
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Dec 15, 2022 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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