
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great service. The advisor I’ve worked with on multiple occasions, Avo, is extremely detailed and his follow up is second to none. I never have to call for an upd The advisor I’ve worked with on multiple occasions, Avo, is extremely detailed and his follow up is second to none. I never have to call for an update, he calls every couple of ours to give me updates. More
They could have done a better job instead of a sticker for glare very disappointed for glare very disappointed More
Took my car in for a Service Brake Assist/Service Parking Brake error message. Made an appointment for 11/29/2022. Dropped the car off and got a ride home. Was called a while later and told I needed a batte Brake error message. Made an appointment for 11/29/2022. Dropped the car off and got a ride home. Was called a while later and told I needed a battery. Authorized the battery replacement. Car was kept overnight as I did not have a ride back to the dealership. Was called by Julie, the Service Writer, on 11/30, who said she had the technician check everything over and the car was good to be released. Got a ride to the dealership to puck up the car, paid the bill, and the car was released to me. Before I could drive out of the parking lot, I saw the Check Engine Light was on. Immediately parked the car and spoke with Julie again. Told her the check Engine light was on and asked if it could be repaired promptly, as my ride had left. She said it would be a couple of hours before it would be repaired. WAS NOT HAPPY! Was disappointed in the fact that the car was not ready to go as I had been told, and I had to make (2) trips back and forth to the dealership just to pick up the car. Would recommend the dealership with the caveat to make sure to check everything before you leave the parking lot. I am confident in the fact that had I left the Service Department with that check engine light on that I would have incurred another $175.00 dollar diagnostic fee. For a problem that I did not bring the car in for! More
Thanks Jason! Super helpful and professional staff. You’ll definitely see me at Mark Christopher Chevrolet again. Super helpful and professional staff. You’ll definitely see me at Mark Christopher Chevrolet again. More
Ceasar who helped us was very helpful in letting us know when the suburban was coming in. He had great communication over the phone and then when we finally meet him at the dealership. when the suburban was coming in. He had great communication over the phone and then when we finally meet him at the dealership. More
Everything was done professionally from start to finish. I keep coming back because they give great service I keep coming back because they give great service More
Everything went well. They were ready for our appointment and were very helpful and knowledgeable They were ready for our appointment and were very helpful and knowledgeable More
The sales department people are great the sales person that helped me was great Dave was on point in everything Unfortunately I can’t say the same to the service department the guy on Service Nobu ha that helped me was great Dave was on point in everything Unfortunately I can’t say the same to the service department the guy on Service Nobu has bad customer service n took forever 3 days to give me a diagnostic horrible service including the technician that work on my car More
Thank you Jett for all your help with the car purchase and thank you for bringing the car to me the next day. Your service was exceptional and looking forward to work with you in the future as well! Thank and thank you for bringing the car to me the next day. Your service was exceptional and looking forward to work with you in the future as well! Thanks again!!! :) More
Recall service was completed in the time frame I was told! Service people friendly and accommodating! told! Service people friendly and accommodating! More