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Mark Christopher Auto Center

Ontario, CA

4.6
10,203 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,203 reviews

December 02, 2022

Great service. The advisor I’ve worked with on multiple occasions, Avo, is extremely detailed and his follow up is second to none. I never have to call for an upd More

by josh.baier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2022

They could have done a better job instead of a sticker for glare very disappointed More

by Crcaguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2022

Took my car in for a Service Brake Assist/Service Parking Brake error message. Made an appointment for 11/29/2022. Dropped the car off and got a ride home. Was called a while later and told I needed a batte More

by henchman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 02, 2022

Thanks Jason! Super helpful and professional staff. You’ll definitely see me at Mark Christopher Chevrolet again. More

by jgleason0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emeterio Nunez
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 02, 2022

Ceasar who helped us was very helpful in letting us know when the suburban was coming in. He had great communication over the phone and then when we finally meet him at the dealership. More

by Jchechitelli
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceasar
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 02, 2022

Everything was done professionally from start to finish. I keep coming back because they give great service More

by gregharris365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

Everything went well. They were ready for our appointment and were very helpful and knowledgeable More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

The sales department people are great the sales person that helped me was great Dave was on point in everything Unfortunately I can’t say the same to the service department the guy on Service Nobu ha More

by ELSATUCKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Desey , Matt Torres
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2022

Thank you Jett for all your help with the car purchase and thank you for bringing the car to me the next day. Your service was exceptional and looking forward to work with you in the future as well! Thank More

by Tina31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett Palos
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 01, 2022

Recall service was completed in the time frame I was told! Service people friendly and accommodating! More

by Virginia Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Dec 05, 2022 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Virginia! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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