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Mark Christopher Auto Center

Ontario, CA

4.6
10,207 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,207 reviews

November 17, 2022

The lady on the phone I think her name was Julie was very helpful.... Julie is the one that helped me when I pull up and she was very helpful and it was very easy to pay and they bring you your car just won More

by jeepishc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with any of those people so I can't put a check next to their name
Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

The dealer was very clean and the salesman was awesome to work with. Great experience! More

by travisk93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

They have a variety of vehicles. They offered a great service and have a helpful staff. More

by dcpunk310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Mark Christopher Auto Center responded

I love hearing from our customers, so thank you for taking the time to write this glowing review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

Felt rushed, not appreciated as a customer should . Dissatisfied with the customer care and attention. More

by carloslorenzo55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 17, 2022 -

carloslorenzo55 responded

Any questions feel free to contact me

Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2022

Every one that helped me was awesome. The entire experience couldn’t have been faster or easier. Osama in finance went over and beyond to help me understand everything and he couldn’t h More

by COPEJR497
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 17, 2022

Horrible service ,Robbed , Lied too Overpriced, Never again !!! Really need to take a look on how you guys run a shop . More

by 65Impala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
Nov 22, 2022 -

Mark Christopher Auto Center responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 17, 2022

Leadership is not the best have better experience at Rotolo Chevrolet. Maintenance closed on weekends really bad service More

by ROCKY_RDRGZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 22, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2022

The poorest service from any dealership I’ve ever been to! Cattle call - no thanks More

by Nicksmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gomez
Nov 21, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2022

When i got there i was expecting such an amazing experience towards me and my friend what i can say i love chevy and i love how they treat us like family im definetly keep up on buying more from the More

by emelchor541
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Nov 18, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 16, 2022

Everything is done in a timely manner even as a walk-in. All staff members are courteous overall great experience. More

by MARSHD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Nov 18, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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