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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,156 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,156 reviews

April 26, 2023

Cadillac was finished same day. Very pleased. Julie called and reported Cadillac was finished. Very pleased. But unfortunately when we went to the cashier, had to wait over 30 minut More

by Supert
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Apr 28, 2023 -

Mark Christopher Auto Center responded

Supert, I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

Great service. Speedy check-in and completion of diagnostic. Will gladly return in the future for service needs. More

by Iliana.lopez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Iliana, thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 26, 2023

5 Perfection. The only word I can think of. Perfection Perfection, perfection, perfection, perfection, professionalism More

by GGEARY0
Recommend Dealer
Yes
Employees Worked With
avo
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 25, 2023

Thank you Bryan morales for the amazing service you and your team offered. I was very pleased with the comfortability given to me. More

by Patrick Amaya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Patrick, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 25, 2023

Sales men were very nice and understanding when it came to our budget. We were happy with their service More

by gomez.elizabethh0215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzales , Gil Gonzalez
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 25, 2023

The service advisors are really helpful and honoring my two free oil changes. I appreciate them and I will be taking my car there for future oil changes. More

by jerryrperez002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Apr 27, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2023

Jason did a great job very kind and informative Also greg and I have done a few deals together and this deal went well Bless them both More

by LOVESTHELORD54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2023

The service manager and his staff are great. We had a little problem and Manger went above and beyond what he had to do to take care of it. I highly recommend Mark Christpher service to any look More

by YOLLY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Apr 26, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 24, 2023

You guys are doing a great job , your verbose is very good , I will recommend you . More

by fgarcia1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 24, 2023

Service is great as always. One issue I have is that they no longer wash cars after service which most other dealers have started doing again More

by RCAMPTOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Apr 26, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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