Mark Christopher Auto Center

Gerald my salesman was very patient and helpful. He managed to find what I was looking for and allowed me to look and test drive whatever I wanted. He was very accommodating. managed to find what I was looking for and allowed me to look and test drive whatever I wanted. He was very accommodating. More

Service staff are very friendly & helpful. Avo took my info when I got to the Service area. He was very friendly & answered all my questions. My appt was with Juan Fletes, he's always been very patient & info when I got to the Service area. He was very friendly & answered all my questions. My appt was with Juan Fletes, he's always been very patient & helpful with all my concerns. He very prompt in answering my text messages. It usually impossible to reach the Service Dept whenever I've called. Even the main Operator has commented that they don't answer calls. She's even emailed them about my trying to reach them by phone. I appreciate Juan answering my texts! More

I will leave a review after my service is finished. Please charge my vehicle next time. Please charge my vehicle next time. More

It was done in the estimated time ther said it would be done. It really was done. It really was More

Had my Camaro looked at for some steering issues. Turned out to only need an alignment, they did not recommend anything that my vehicle didnt need. I was in and out in no time and they even made sure my ste out to only need an alignment, they did not recommend anything that my vehicle didnt need. I was in and out in no time and they even made sure my steering wheel was straight ( the last place didnt ). Juan F. was very helpful, the only place I bring my cars now. More

Went in looking for a new Silverado and met with Anthony fairly quickly. Didn't seem like the typical dealer experience with throwing services and bugging you with questions. Made the entire experience so m fairly quickly. Didn't seem like the typical dealer experience with throwing services and bugging you with questions. Made the entire experience so much better. The negotiation was also very pleasing to deal with, they were up front and honest about pricing and managed to bring a deal that both sides were happy with in a decent time. Finance I was also dreading the typical throwing even more services at me (LoJack, Prepaid Maintenance, Paint protection, etc.) However it was far from the normal experience I get with dealerships. I was explained the benefits of an extended warranty, shown difference in payment and that was it. No GAP pitch, no prepaid maintenance or "paint protection" etc. Probably one of the best vehicle negotiation experiences I've ever had when buying a car. Thank you! Will be back in the future! More

This dealer provides exceptional service. I went to M.K. Smith in Chino and it was horrible they were rude and mean. This service department has class and made me feel token care of. Even when they were bus Smith in Chino and it was horrible they were rude and mean. This service department has class and made me feel token care of. Even when they were busy they never let me feel like I was a burden. There are all great but Erik is superb! I love this dealer 5 stars all the way! More

Great customer service and honestly recommended the repair for my car which probably wouldn’t completely fix the known issue with my sunroof. I was not pressured into a repair that has not been fixing repair for my car which probably wouldn’t completely fix the known issue with my sunroof. I was not pressured into a repair that has not been fixing the sunroof problem with the 2019 CTS. I am disappointed Cadillac knows about this and common problem and has not looked for a solution. Overall the staff was courteous and helpful. More

Ray helped me out and he was great. I went in for an oil change. Thank you change. Thank you More

Awesome salesman! Will recommend him and mark Christopher. When the market settles down I will be sending a lot of customers that way Christopher. When the market settles down I will be sending a lot of customers that way More