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Mark Christopher Auto Center

Ontario, CA

4.5
10,082 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,082 reviews

July 29, 2022

It was so much time for the service. . But the service was well, And why do you have appointment, if it takes time. More

by martisla423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
César
Aug 02, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2022

O nly waited 30 min for a oil change and rotation. Bravo and thank you More

by SULITZERP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2022

Customer service was good and I did not have to wait too long. The car was delivered to me by a friendly man. More

by lisasdemond3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2022

Tried deal on line< trade in offer lower than estimate>Went back second day , Sold trade in to carmax for more than dealer offer and bought car for cash.Salesperson delt with first day took key h More

by jtidwe55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

Hands-down without a doubt the worst service dealership when it comes to service I could ever imagine whatever you do whether you have an old car or new car whether it’s a Camaro ,Tahoe or anything Do your More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie, Matt Torres
Aug 03, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2022

This dealership was very clean and well organized many cars to choose from and everyone was very helpful and welcoming More

by lilgon199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Jul 29, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

Great service! They work with you and your needs. Third time buying there. Very clean! More

by JMS201031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2022

The intake person was good the next person I saw was the cashier she was excellent!! More

by CYNTYAHPHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No names were provided
Aug 01, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2022

We unfortunately have two cars in the service department, one has been there over a week and the other has been there for five days. It took them at least 2 full work days to even begin looking at either ca More

by TTOFDTH
Recommend Dealer
No
Employees Worked With
Dario
Aug 01, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2022

The service at the time of sale was pretty good, but it was obvious they did not know how to deal with someone that was completely pre-approved through a credit union. Clunky comes to mind. Salesman did More

by y2k.knight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David & Destiny
Jul 29, 2022 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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