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Mark Christopher Auto Center

Ontario, CA

4.5
10,082 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,082 reviews

July 26, 2022

Frank and Robert in Fleet are great to work with. Got us what we needed and went the extra mile and got us set up with GM FAN. Thanks Guy's! Look forward to doing more business with you all.. More

by dvillalobos
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos & Robert Torres
Jul 28, 2022 -

Mark Christopher Auto Center responded

dvillalobos, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Frank's and Robert's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2022

No problems and no pressure. Everything was up front. Jet is an asset to your organization. More

by MMERETIRED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos
Jul 28, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 26, 2022

Dario helped me and was extremely kind and informative. He worked really well with me and the insurance company to ensure everything got fixed correctly. He was professional and communicated with me about More

by DCAMERANO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jul 28, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 26, 2022

You guys were great from start to finish even at 240 miles away. We were looking for a black 3500 high country dually that no one in the Central Valley had or or was going to be getting one and you had More

by dpetty2500hd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Jul 29, 2022 -

dpetty2500hd responded

Everything I said in our dealer rating is true and we meant every word of it. You can post it, publish it, even send it to Chevrolet or GM. Your whole group treated us great like I said from start to finish. You guys have a lot more inventory to choose from than any of dealers up here so anyone we hear of wanting to buy a new car or truck we’ll have them get them in touch with Mario because to tell you the truth, it was well worth the trip to get what we wanted, not what a dealer up here would want us to have and wait for because it was the only one they had coming in.

July 26, 2022

The service dept. is always extremely helpful and professional. They are great with communication as well. More

by DCAMERANO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario, Matt Torres
Jul 28, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2022

I have been very satisfied at all aspects of my contact with Mark Christopher Cadillac. The salesman Edy Lopez was excellent. More

by sandman23439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edy Lopez, Matt Torres
Jul 26, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2022

brought car for diagnostic service on a/c. Was told it was working at 70% and needed a new compressor. Told them Caliber was going to do the work under their Guarantee and I would pick the car More

by SKOPPES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 29, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 25, 2022

Day 1 of my search tried to stay local in Victorville no trucks available. I have driven by Mark Christopher many times so I called Jason answered phone . I would say dealing with Jason and all at Mark More

by PVLREALTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mark Christopher Auto Center responded

Thank you so much for the wonderful compliments! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 24, 2022

Mr. Erik Silva very helpful with ordering & organizing my cars need for service - communicated with me and kept me up to speed with each step More

by Hplouise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Jul 26, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2022

Very pleased with the service adviser and service director but not so much with the outcome from the technician Trouble with the DEF system was not resolved so I have to wait for it to fail again More

by jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Jul 26, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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