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Mark Christopher Auto Center

Ontario, CA

4.6
10,199 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,199 reviews

August 03, 2022

No diagnostic and didn’t tell me my oil was low. Waited 40minutes at pickup. More

by melissac718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Cardenas
Aug 05, 2022 -

Mark Christopher Auto Center responded

melissac718, thank you for taking the time to provide us with this feedback. We have acknowledged and addressed your concern. Again I apologize for the inconvenience that you encountered on your latest visit to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2022

I will continue to come to this dealership like I have for the past 20 years More

by BMWMOM71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 02, 2022

Sales person worked with me for a couple weeks till he got what I wanted the escalde sport 2022 More

by APPLIANCECONNECTION17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2022

Alex was a pleasure to work with throughout the process. When I expressed my concerns about covid he kindly agreed to wear a mask and arranged for the process to be conducted outdoors as much as possible. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Mark Christopher Auto Center responded

Paul, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Alex's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2022

Great quick service but l did want a quick look at my car making a knocking noise in the rear of my car. More

by Lindavidrios
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Enjoyed the ease in setting up an appointment & courtesy of the service dept. Appreciated the updates. More

by CALDERON6766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvo
Aug 02, 2022 -

Mark Christopher Auto Center responded

CALDERON6766, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

I took my car and they did service to it Plain and simple no issues Exactly what I expected Still don’t wash cars though More

by John mynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 02, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Service was great thoughtful my service advisor was prompt and kind recommend dealer for any work More

by CRAZYCUBANO51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Aug 02, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2022

Best experience I have ever had from time I was on property to signing the papers. Greg Hess was simply a class person and his assistant Jason also More

by ilwumiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2022

This dealer and it’s staff continues to provide exceptional service. Polite, friendly and efficient. More

by cheri.giltner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 02, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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