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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

July 08, 2022

They really took care of me and lived up to their service values and commitment. More

by ERIC.BISHOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
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Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 08, 2022

Everything was good except who ever inspected the car missed the ac system not working causing us to have to wait approx 3 hrs of wait time before they can find out ac had no freeon. Price was good thoug More

by martinezjj35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jett Palos, Angel Madrigal
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Jul 12, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2022

Needed some semi emergency service. They made time for us and even gave us some advice on the best time to schedule. More

by BGKCFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2022

Extremely helpful staff from all departments. They made purchasing a new vehicle fast and very enjoyable. More

by DESI2CHRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ
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Jul 11, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 07, 2022

Was disappointed when I was told there is no service shuttle. Especially for us disabled seniors. Very inconvenient More

by domsten8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray and Ceasar
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Jul 13, 2022 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2022

Check in was quick, service writer was efficient, work was Preformed properly, estimated cost was correct More

by CHOPI4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
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Jul 11, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2022

Customer service was great, outstanding, on point, and you honored the time I was given. My wait time. More

by Ah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
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Jul 11, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2022

Quick and easy great communication Caesar made the process very smooth will definitely come back More

by Nica17moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceaser
Report | Print
Jul 08, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 06, 2022

All the staff is very courteous and professional. I have always been treated well and, for that, I am a loyal customer. I have purchased two vehicles there and have them serviced there as well. I hig More

by memajucar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Valenzuela
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Jul 08, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 06, 2022

I went in for warranty work and the finished product looked worse than it did before I brought it in. More

by ccam1981
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Eric
Report | Print
Jul 11, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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