Mark Christopher Auto Center

Prompt courteous attention. Job done quickly and correctly. Have been her before. Always the same level of service Job done quickly and correctly. Have been her before. Always the same level of service More

Mark Rizzi and the service crew at MarkChristopher always go above and beyond to help us out. go above and beyond to help us out. More

I have always received excellent service here and would recommend you to everyone I know recommend you to everyone I know More

Jason was great! Very helpful had me in and out very quickly. All the staff was very quick and attentive! Very helpful had me in and out very quickly. All the staff was very quick and attentive! More

Jackie is awesome. She always takes care of me. Thank you very much for all your help She always takes care of me. Thank you very much for all your help More

My experience has always been very professional and quality service. And my service advisor ( Nobu) always looks after the service needed for my Cadillac. quality service. And my service advisor ( Nobu) always looks after the service needed for my Cadillac. More

Very friendly people who knew what they were talking about and went far and beyond my expectations. about and went far and beyond my expectations. More

Very nice people all around. I would take my car to this dealer without hesitation. They were helpful from beginning to end. I would take my car to this dealer without hesitation. They were helpful from beginning to end. More

I took my car there for a recall and while it was there I decided to get an oil change and tire rotation as well. I made an appointment at 9:30am. When I arrived at 9:30 there was a line of about 8 cars, whi decided to get an oil change and tire rotation as well. I made an appointment at 9:30am. When I arrived at 9:30 there was a line of about 8 cars, which was fine. My car was eventually checked in at 10:15. I never expect anything to be fast at the dealer and I understand that the people before me need to be seen. I left my car there and waited for a call. I called back around 1:30pm to get an idea of an eta so I could plan my ride. My service writer was at lunch and no one else could give me an update. So I continued to wait. I called again around 3:30pm and no one answered after calling 3 times in a row. So I continued to wait. I finally received a call at 4:45pm and I was informed that the oil change was done but they didn’t have the part for the recall and it would take about a week to get the part. Also they closed at 5pm so I could either pick it up in 15 mins or before 6 if they leave it with the sales department. So it took basically took almost 7 hours for an oil Change and tire rotation and I have to take it back! Yea that’s crazy. Overall everyone was very polite but the system is flawed and the communication is not great. I’ve had interactions with many dealerships over the years and I’m a very patient person. I also never expect fast service because it’s the dealer and that’s just how it is. But this experience…. More

Horrible customer service, damaged my brand new truck and will not take responsibility for it. He is passive aggressive and runs a horrible department. will not take responsibility for it. He is passive aggressive and runs a horrible department. More